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Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 9
Cowes, Phillip Island, Victoria

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Carmel M
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Property needs a good clean”
Reviewed 28 December 2016 for a stay in December 2016

House was not clean, floors didnt appear to have been swept, there was a bloodstain on a mattress protector, cupboards were greasy, back door would not open which is a safety hazard, many tripping hazards throughout the house, backyard was covered in leaf litter and outdoor furniture covered in bird droppings
Over priced for what you get

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Jan 2017
The Pearl is an older style beach house that sleeps up to 11 people and at $200/night we believe this is fantastic value! Sorry the cleanliness of the house wasn't up to your standards, but we take great pride in the way our houses are presented to our guests. A bloodstain on a matress is not good enough, but the floors were clean, the door is old and expanded in the heat/cool weather of the first couple of weeks in December. As for the backyard, this could be cleaned daily and would still have leaf-litter etc, so not sure what could be done to fix this problem. Overall, pretty disappointed with the tone of your review Shannyn. Maybe next time you could contact me first to see if we could work something out instead of going to straight to a negative review!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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