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Traveller rating
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All reviews water park mini golf putt putt executive family room kids loved the waterpark reflections restaurant buffet breakfast jumping pillow great family great place for families play area young children across the road family holiday great facilities whole family close to shops
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Reviewed 27 February 2021

The stay was good overall, but we had a few hiccups which staff worked with us and fixed the problem. Outdoor the kids area was great with a pool, sandpit and trampolines... the playground wasn't accessible which was disappointing! I asked for a 2 bdr appartment with full kitchen but got booked for a 1bdr appartment and a seperate room with a seperate key (where my 3 kids 3 and under were expected to stay).. lucky they could give us a room after a long chat... rusty dish rack, no laundry basket, uncomfortable beds (took good 10min each morning to walk properly from stiff back it caused...i would not give the rooms 4 stars that it carries.
It wasnt all bad, we still managed to have a good time, but for the price paying I expected a better quality...

Date of stay: February 2021
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Review collected in partnership with Minor Hotels
Thank danielazoric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Simpson, General Manager at Oaks Sunshine Coast Oasis Resort, responded to this reviewResponded 28 February 2021

Thank you for taking the time to review your recent stay with us.

Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2021

Discounted price was a good value for a two-night family stay. Nothing to complain about though we would prefer a daily cleaning even a brief one. The water park is fun though weather not permitted for a longer play time for the kid. Overall experience is enjoyable.

Date of stay: February 2021
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Review collected in partnership with Minor Hotels
Thank Charchar720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Simpson, General Manager at Oaks Sunshine Coast Oasis Resort, responded to this reviewResponded 23 February 2021

Thank you for taking the time to complete a Trip Advisor review following your recent stay with us and providing the feedback you have. We look forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2021

Great trip with the family after not being able to cross boarders since Jan 2020. Great facilities to entertain the kids and adults all day long. Plenty of surrounding shops and attractions near by to entertain as well.

Date of stay: February 2021
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Review collected in partnership with Minor Hotels
Thank kimmy2022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Simpson, General Manager at Oaks Sunshine Coast Oasis Resort, responded to this reviewResponded 21 February 2021

Thank you for taking the time to complete a Trip Advisor review following your recent stay with us and providing the feedback you have. We look forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2021

Good place to stay, Woolworths close by and great water park for the kids - would recommend for a short stay.
Rooms could be updated but the cost won’t break the bank so it’s acceptable.
Nice spot for a getaway

Date of stay: February 2021
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Review collected in partnership with Minor Hotels
Thank mattgabb2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Simpson, General Manager at Oaks Sunshine Coast Oasis Resort, responded to this reviewResponded 15 February 2021

Thank you for taking the time to complete a Trip Advisor review following your recent stay with us and providing the feedback you have. We look forward to seeing you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2021

Hard mattresses made for poor sleep. great amenities, nice food, good location. Great for families. Water park and adventure park were great but way overcrowded. Reflections restaurant nice but narrow dining times made for long line up times at the buffet

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank trav3l-ag3nt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig Simpson, General Manager at Oaks Sunshine Coast Oasis Resort, responded to this reviewResponded 15 February 2021

Thank you for taking the time to review your recent stay with us. We value your feedback and will be sharing it with the team to look at ways we can improve. Your feedback is very detailed, and this will allow us to action areas right away. Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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