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All reviews accor member courtyard room great conference garden setting sovereign hill full buffet shower over bath main building buffet breakfast a king size bed coffee machine comfortable stay rooms are comfortable nice room an upgrade one night stay the staff were friendly and helpful
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31 - 36 of 438 reviews
Reviewed 27 June 2018

On first impression my thoughts were WOW!! What a peaceful looking place. Beautiful big trees surround the facility and the gardens are simply lovely. We arrived on a cold, wet and grey day but this didn't dampen our trip. The Mercure is simply delightful. Rooms a little tired but nice enough for an overnight stay. The bathroom has obviously been updated but the shower still being over the bath was a worry, particularly when the anti-slip mat - slipped. Please do away with showers over baths. This is very outdated and quite unsafe now.
A must is to visit Billy's restaurant on the grounds of the Mercure. The food was amazing. We dined in for dinner and were blown away by the quality of the food. I wouldn't say the pricing is unreasonable either. Staff were fantastic, attentive without being in our faces all night.

Room Tip: Room 44 nice and parking is easier than those rooms beginning at 50 plus. Only fault is the shower over the bath.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank 36lisaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded 28 June 2018

Dear 36lisaz,

Thanks so much for the review. We are so glad that you enjoyed your time with us and hope that you visit us again soon.

Regards,

Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Awesome Motel and convention centre close to CBD and across the road from Sovereign Hill and all Ballarat has to offer. Warm and cosy, including a welcome drink, Ended up dining in the bistro for dinner. Great choice. great staff and sensational meal.

  • Stayed: June 2018, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Z3688WGpam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded 28 June 2018

Dear Z3688WGpam,

Thanks for the great review, we are glad that you enjoyed your stay and hope to see you again when you next visit Ballarat.

Regards,

Simon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

I stayed here for just one night while on a business trip to Ballarat, but I’ll be back. Nice, quiet location and friendly staff - a good place to relax! The restaurant has a limited menu, but the meals were good as well.

Stayed: June 2018, travelled on business
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded 18 June 2018

Dear John B,

Thanks for taking the time to review your time with us. We are glad that you enjoyed your stay and hope to see you again soon.

Regards,

Simon

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Reviewed 17 June 2018 via mobile

Stayed for 2 nights. Even though Ballarat turned on terrible weather. The hotel was a lovely place to spend some quiet time. Huge bed. Comfy pillows. Great bathroom. And management are 1st class. Will stay here again. No doubt.

Stayed: June 2018, travelled as a couple
Thank djm1578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded 18 June 2018

Dear djm1578,

Thanks for the great review, we look forward to your next stay.

Regards,

Simon

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Reviewed 3 June 2018

I will definitely be coming here again! The staff were so welcoming, polite and helpful (one staff member gave me exact directions to IGA). The room was perfect and the WiFi is fast. It was also a pleasure to look at all the beautiful art work in the lounge.
I will be recommending all my family and friends stay here.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank K3904CHkathleenr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this reviewResponded 4 June 2018

Dear K3904CHkathleenr,

Thanks for the great review. We hope to see you again soon and you can enjoy the new exhibition that has just been hung in the Gallery Lounge.

Regards,

Simon

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