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Reviews (978)
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All reviewscar parkthe kitchenbedroom deluxe apartmentlake view apartmentunderfloor heatingwalking trackfantastic viewshuge balconyserviced dailygas firelake wakatipumin walk into townbeautiful apartmentper daywashing machine and dryerstaff at receptionfree shuttle
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41 - 46 of 978 reviews
Reviewed 28 June 2018

Lovely receptionist Danielle, and a couple of the rest whom we didnt managed to get their names. Always so pleasant and helpful! We had issues with the safe(which was quickly taken care of by front desk) and a broken wine glass ( efficiently replaced by front desk) , all wonderfully handled!
Hotel rooms are rather old, and we got a partial lake view only cos we are AVC Members using our points to redeem the room. Not sure if its value for money, plenty of other accomodation in QT which costs the same. About 25minutes walk from town, shuttle buses available at certain hours. Room is very well equipped, and we love the heated bathroom flooring. Enjoy a beautiful walk at the lake front.!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank NightOwl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 1 July 2018

Dear NightOwl77

Thank you for your review of our hotel.

We are so glad you enjoyed your time with us and that our staff looked after you well. Dani is a superstar and she loves making sure all of our guests have a wonderful experience.

Kind regards
Becks Caswell

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Reviewed 26 June 2018

Loved staying at the Oaks Shores. The views and the fireplace were my favourite part. It was nice being in an apartment rather then a hotel room. The staff were very friendly and helpful. Would recommend this hotel to anyone.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
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1  Thank Maddie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 1 July 2018

Dear Maddie D

Thank you for your 5 star review. We are delighted you enjoyed your time with us and we look forward to welcoming you back to stay in the future.

Kind regards
Becks Caswell

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Reviewed 17 June 2018

We really enjoyed our stay here. The views and the service were amazing. Some minor repairs were needed, but were seen to immediately and with apologies from the hotel. We would definitely stay here again.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank katemneilsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 18 June 2018

Dear Kate and Darren

Thank you for your great review and we are so happy that you loved your stay with us.

We look forward to welcoming you back for your next stay with us.

Kind regards
Becks Caswell

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Reviewed 17 June 2018

Spacious, clean, friendly staff/helpful!! Very modern apartments with views you have never seen before!! Absolutely loved this !! Never and wont go to another apartment!! Ive stayed here before and the service hasnt dropped since

  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank candicelinderboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 18 June 2018

Dear candicelinderboom

Welcome back and thank you very much for your 5 star review.

We love having you here as much as you love staying.

The views are certainly exceptional!

We look forward to your next visit.

Kind regards
Becks Caswell

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Reviewed 17 June 2018

Quite a comfortable stay by the lake would suggest a free shuttle from airport to improve value and service given location is a distance from the central business district. Some repairs were being done and cooking utensils in apartments require updating. Overall though loved the view and fireplace at night with the chilly weather.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at Oaks Shores, responded to this reviewResponded 18 June 2018

Dear Jean T

Thank you for your review and great suggestions. We will take your suggestion of an airport shuttle on board and see what we can make work.

We are glad you loved the views and the cosy fires as much as we do.

Kind regards
Becks Caswell

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