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All reviewsspa bathlake taupolake viewrecommend this resortgreat resortpool areanice poolpool and hot tubstudio roomtop floormain towntwo nightsmin walkplunger coffeebed was very comfortablethe kitchenwould definitely stay here again
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Reviewed 1 September 2016

We had a lovely stay at the Reef Resort! The view was amazing and the facilities provided were exactly what we wanted. The room was bigger than we hoped and the staff were super friendly and helpful! Can't wait to come back.

Room Tip: Definitely go on the second or third floor.
  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank rachelsmith1232016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 2 September 2016

Thank you for your lovely review.

We are so glad you enjoyed your stay with us. The views sure are amazing.

We look forward to seeing you next time.

Kind regards
Julie and Khan - Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2016 via mobile

The views, the staff, and the facilities are all top notch. The rooms are well appointed and the free WiFi is always a plus, especially while away on business trips. I had a few less than fantastic experiences with motels in Taupo but was blown away by Julie and Khan. Top marks.

Stayed: August 2016, travelled on business
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 2 September 2016

Thank you for your top rating review.

We love hearing feedback of how our guests enjoy their stay with us.
Free unlimited wifi sure is the way to go.

Glad you found a place you love to come back to.

See you next time.

Kind regards
Julie and Khan - Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2016

I stay here regularly for work and always walk away feeling super satisfied!! Julie and Khan do a wonderful job of making you feel very welcome and comfortable during your stay. The rooms and facilities are all well presented and impeccably clean!!!! The pool area is lovely and a great spot to relax in, aswell as having easy access and views to the lake you can do no wrong here!

  • Stayed: August 2016, travelled on business
    • Value
    • Location
    • Service
Thank KristenH1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 2 September 2016

Thank you for you glowing review.

We love seeing our regular guests and knowing they've had a comfortable stay is great.
We work hard to provide a welcoming stay. I will be sure to pass on your comments to our amazing housekeeping staff.

We look forward to your next visit.

Kind regards
Julie and Khan - Managers

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Reviewed 31 August 2016 via mobile

From the moment of walking in, to the welcome, the amazing lake views and absolutely spotless rooms, this is the only place I will stay when visiting Taupo. Kids enjoyed the big hot pool while we enjoyed the mineral spa. Thank you to the managers, Julie and Khan for providing amazing service and making our stay perfect.

Stayed: August 2016, travelled with family
Thank RochelleW252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 2 September 2016

Thank you for your top rating review.

We are so glad you had a great stay with us.
We love being able to provide our guests with a stay they will remember.

We look forward to your next stay with us when you visit Taupo.

Kind regards
Julie and Khan - Managers

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Reviewed 30 August 2016 via mobile

Our room is lovely, bed is comfy. The outlook across Lake Taupo is beautiful.Our hosts have been friendly and helpful. The pool area is great with the pool heated at 35 degrees - fantastic to swim in. We could not have been more satisfied.

Stayed: August 2016, travelled as a couple
Thank Josie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 30 August 2016

Thank you for your top rating review.

We are so glad you enjoyed your stay with us.
The pool sure is amazing!

We hope to see you again :)

Kind regards
Julie and Khan - Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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