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“Great for coeliacs”

The Factory Smokehouse & Grill
Ranked #6 of 268 Restaurants in Rotorua
Certificate of Excellence
Price range: US$6 - US$16
Description: We proudly bring you food with soul to our little piece of the world. Restaurant quality in-house smoked meats,Gourmet in-house ground burgers, Gluten-free seafood at takeaway prices. Oh and we make our own bacon.
Restaurant details
Description: We proudly bring you food with soul to our little piece of the world. Restaurant quality in-house smoked meats,Gourmet in-house ground burgers, Gluten-free seafood at takeaway prices. Oh and we make our own bacon.
Reviewed 27 February 2021 via mobile

Great service, food was tasty & hot. Even do gf battered fish. Highly recommend this place. Everything is gf even gf burgers.

Date of visit: February 2021
Thank scr1be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 415 reviews

Reviewed 16 February 2021

The food is amazing, the pork belly in orange pop sauce is one of the best things I've ever eaten.
AND at such reasonable prices.
We were so full after our meal we couldn't eat dessert and didn't want to spoil the meal.
We have already planned a trip back to Rotorua just for a meal here.

Date of visit: February 2021
    • Value
    • Service
    • Food
Thank 321StephenC321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2021 via mobile

Great food but when the big guy behind the counter gets stressed he is very rude an obnoxious to customers. Needs to learn how to respect customers instead of talking to us all like children.

Date of visit: February 2021
1  Thank MikedavisNz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2021

Will definitely be back! Amazing pork belly bites. Basically the whole menu is gluten free! A must visit if you're in Rotorua

Date of visit: January 2021
Thank MLG1161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2021 via mobile

Don’t be put off by the outside of the restaurant. You must stop and taste the food. We come to Rotorua regularly and have always driven by, seen the outside of the restaurant in the small strip of shops, and decided not to go in until today. Our loss over all those years as the food was fantastic!

Very basic looking restaurant, but they more than make up for it in food and service. Super friendly staff and a wonderful menu. They are conscious of allergies and gluten free, and had a big menu of burgers and ribs. (And a kids menu too)

You are able to change or add to what goes in your burgers, and they are very reasonably priced. Plenty of sides to choose from, including fries (plain or loaded), onion rings, chicken pieces, garden salad and a fantastic coleslaw.

The service was quick and the food was a good size and tasted amazing. We all agreed that they were some of the best and tastiest burgers we have had. With a burger and sides, we were so full, we could not order any of the deserts.

The staff were all fantastic and had a huge heart. They were great with the kids, had a friendly approach and the fact that they had a can drive discreetly in the corner of the restaurant for the local community spoke volumes about who they are.

The restaurant is not in the Center or main strip, but definitely worth the 2 mins drive to get to, and I wish we had not driven past it all these years! We will definitely be back. Food is too good to miss!

Date of visit: January 2021
Thank KiwiRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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