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All reviewsgreat locationmurray st mallwashing machine and dryertrain stationcentral locationwell equipped kitchenclose to shopsfull kitchenthe heart of the cityliving areamain shoppingacross the roadwalking distancea great place to staygood sizeper dayreception staff
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Reviewed 28 June 2018

Everything was great with the hotel - except the area is a bit dodgy. Didn't feel safe to go out alone at night. The businesses in the immediate vicinity of hotel attracted some dubious characters. The coffee shop 2 doors down (Recess) was excellent! Highly recommended. Also very close to shopping malls.

  • Stayed: June 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank bunklh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 30 June 2018

Dear bunklh,

Thank you for taking the time to provide feedback from your recent stay here with us at Adina Barrack plaza in Perth.

We are very happy to hear you had an enjoyable stay with us and we were able to accommodate all your needs. We do aim to provide the highest standards in customer service and facilities and we are pleased you were not disappointed.

We are lucky to have an excellent location here in the city centre however, like most city hotels, there can sometimes be a wide variety of characters in the vicinity!

Thank you once again for your positive review and we do hope to welcome you back here with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

Rooms are good , Clean , Service is also good . I had a nice experience . Need some more TV channels including visitor's country specific channels . Hotel Position is good .
Need some basic madicenes like Pain Relief , Hot water Bag etc

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank amitavaray2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 30 June 2018

Dear amitavaray2018,

Thank you so much for taking the time to review your stay here with us at Adina Barrack Plaza.

We are so happy you had such a lovely stay, as we work very hard to provide our guests with the highest standards in facilities and customer service. We are pleased you enjoyed the great location we have here in the city centre and that you found the rooms met with your expectations.

We will take on board your comments for additional TV channels and whilst we are unable to stack medication for health and safety purposes we shall definitely investigate other medical provisions you suggested such as a heat pack of some description.

We do hope to welcome you back here with us again in the future.

Thank you!

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Reviewed 26 June 2018

All as expected. Business trip so stayed very little in hotel. It was very clean, organised and close to the downtown area. I slept well. The air-conditioning was good. It had a wide selection of TV channels.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anth0nyr0senberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 30 June 2018

Dear anth0nyr0senberg,

We are happy to hear you enjoyed your recent stay with us here at Adina Barrack Plaza. Thank you for taking the time to provide us with feedback, which we find valuable as we continually aim to provide the highest standards in customer service.

We are pleased the facilities were up to your expectations and you had a good nights sleep, which is the main thing!

We do hope to welcome you back here with us again in the future.

Thank you!

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Reviewed 24 June 2018

Yes it is getting old. Yes you can see the furniture needs replacing and the bathroom needs a scrubbing. Yes my bathroom door handle fell off while I was inside and couldn't get out. But I found the place very cozy, and relatively clean after the first housekeeping. You can't beat the location, close to Murray St with all it's shops and Woolworth. I did find coming out of the hotel there were lots of homeless people nearby, but they did not bother anyone. I also used the parking facilities which was very tight in entry/exit space.

Overall, it was a good stay. Adina, if you are reading this, upgrade your facilities and you'll have a winner!

  • Stayed: June 2018, travelled with family
    • Sleep Quality
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1  Thank harunj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 29 June 2018

Dear harunj,

Thank you very much for taking the time to provide us with feedback from your recent stay here at Adina Barrack Plaza in Perth. It is highly important for us to have insight into the guest perspective on our facilities and customer service so we can continue to provide the highest standards to our guests.

We are disappointed to hear you had several issues during your stay here with us regarding housekeeping and room maintenance and we do hope they were speedily resolved for you by our front office team. Whilst we cannot always get it right, we do strive for the highest in standards at our property and it is concerning to hear we did not meet your expectations in certain areas.

We shall be addressing your issues raised in our continual commitment to providing the best possible facilities to our guests.

We do hope to welcome you back here with us again in the future.

Thank you.

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Reviewed 23 June 2018

hotel starting to look tired but the staff appear to be doing their best. location is poor as several drunk homeless people were constantly wandering around and the XXX adult store 2 doors down doesn't help

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jimF4397GG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma M, Front Office Manager at Adina Apartment Hotel Perth Barrack Plaza, responded to this reviewResponded 29 June 2018

Dear jimF4397GG,

Thank you for your review regarding your recent stay here with us at Adina Barrack Plaza in Perth. We do hope you enjoyed your time here with us, despite the unsavoury characters you encountered.

We do strive for the highest standards in customer service and we are happy that you recognised our strength in our guest relations. We do value your feedback to us as this is crucial in the future development of our facilities at Adina Barrack Plaza.

We do hope to welcome you back here in the future,

Thank You!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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