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“Good quality apartments, well located for...”
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Very good
6 reviews
fully equipped ktichen
desk in bedroom
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Melbourne, Victoria

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
R_and_D_N...
Waikato
Level 6 Contributor
163 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Good quality apartments, well located for Southbank & CBD”
Reviewed 9 December 2017 for a stay in December 2017

The apartments were modern, well appointed, clean - very good.

They were well located (walking distance) to CBD, Southbank, South Melbourne Market, and a bunch of new restaurants near the DFO shopping complex.

The beds were comfy, the linen was good & plentiful, the bathroom & kitchen facilities good. The Kitchen had a good supply of crockery, cutlery, glasses & mugs. There was a (small) dishwasher, and a washer & dryer for laundry.

Various consumables were also supplied - tablets for dishwasher, laundry powder, a cake of soap, some coffee & tea bags, and a few roles of toilet paper.

We had an apartment on the 20th floor with good views, and a balcony.

The apartment we had, the aircon was in the lounge area only and one has to open the doors to the bedrooms to get it to cool or heat into there. The week we were there (1st week of Dec) Melbourne had a cold and wet snap, so I don't know how well that would cope with a scorching summer day.

Very good accommodation, will use again when we next visit.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Feb 2018
Thank you for sharing your kind feedback! We hope to welcome you again in the future and that you get to enjoy fine summer wheather!
Your Wyndel Apartments Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KiwiTrave...
Wellington NZ
Level 6 Contributor
109 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Not as expected”
Reviewed 14 September 2017 for a stay in August 2017

We booked a deluxe one bed 60sq metres. I am sure that is what we got but the layout made the space feel very cramped.
We had problems right from the start as Southbank were unable to get through to my mobile and I was unable to get through to them although I did get the landline which was voicemail. (No-one else we dealt with had problems) this meant a wait in the dark outside the building until someone decided to check if we had arrived. The apartment was not very clean, dirty skirting boards, window frames, greasy cupboard handles and the heat pump was covered in black dust. The drawers in the bedroom did not always open and the filter on the vac was black. There is no servicing despite a 2 week stay although some clean linen is available in the wardrobe.
I personally prefer dark blinds to privacy blinds and found them quite heavy to close, one had no cord so was permanently closed.
The bed was bad and the pillows so bad we had to put towels in the cases to get any level of support.
For the price this was OK but we would have liked the opportunity to express some of our concerns with the owners but this did not happen

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Oct 2017
Thank you for staying with us! We value you taking the time to share your feedback and are sorry to hear not everything was to your satisfaction. We have addressed the issues of cleanliness with our team as your experience is definitely below our standard. We tried to contact you several times on the phone number provided in your booking and also via email prior to your stay as well as during your stay. Our property managers can be reached 24hrs on the dedicated mobile that was communicated in the booking confirmation and you can always reach out to address any concerns during your stay. We have only received compliments on our new beds and pillows lately as these were upgraded recently, we are sorry that you felt otherwise. If you decide to stay again please let us know your preferred bedding comfort so we can ensure everything is to your entire satisfaction! Thank you again for staying with us, Wyndel Apartments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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