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18 - 23 of 334 reviews
Reviewed 3 December 2020

We booked this place because it was central, well priced, looked nice in the pics and had free parking and we feel like we got what we paid for. It has the vibe of a flashpackers more than the higher end hotel/resort it tries to represent itself as. We had a few issues with the room and the front desk girl couldn't care less. Staff in the bar/restaurant were also pretty apathetic. It's OK if you know what to expect but if you were expecting a nice and well maintained mid to higher range hotel or an actual resort you will be disappointed.

Date of stay: November 2020
    • Value
    • Location
    • Service
1  Thank adventureswithemj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2020

We had a two night 'staycation' mother daughter trip. Everyone was wonderful, the room (the basic level one) was small but quiet, immaculate and get this, DAILY HOUSEKEEPING! a rare find in this Covid world. Jo at the front desk was so much fun and full of information. The (Staycation included) pizza was delicious and they grill their bacon on an imported smoker. I'm thinking of snatching my husband and going back. Also RIGHT downtown so easy to walk everywhere.

Room tip: it's an easy walk to the Magnetic Island Ferry
Date of stay: November 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank glee674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2020

stayed 2 nights in a king room over looking the pool/restaurant. We did have an issue on arrival however after discussing with staff they were only to happy to attend and they made sure our stay was enjoyable. The room was a bit on the small side but clean and comfortable and quiet. The pool and restaurant is the highlight of this property. The woodfired pizza was excellent - you can choose to overlook the pool or sit on the balcony which overlooks the city. Also the location is ideal and you can enjoy the main attractions by foot. Will stay again.

Room tip: request a pool view if possible
Date of stay: November 2020
    • Value
    • Cleanliness
    • Service
2  Thank johnsco2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2020 via mobile

Nothing says relaxing like being woken up by the scream of kids using the pool at 730 on a Saturday morning. Spoke to the receptionist who advised it opens at 7am. Which ever rocket scientist thought that was a good idea clearly has never stayed here. Ruined any chance I’ll be back.

Date of stay: October 2020
Trip type: Travelled with friends
1  Thank X9814QOandrewm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2020 via mobile

We were blown away when we arrived on Thursday evening after an exhausting road trip. We were recommended by a friend to stay at the Rambutan. Not knowing or expecting what to experience, we were truly amazed by the hospitality of this place. From the receptionist Brie to the 3 ply soft toilet paper this place was a little slice of Mediterranean heaven, right in Townsville! We will be back!!!

Date of stay: October 2020
Trip type: Travelled with family
1  Thank kloeg2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela Nielsen, General Manager at Rambutan, responded to this reviewResponded 10 October 2020

Thanks for the lovely review, kloeg2016! We're delighted that Brie exceeded your expectations. We look forward to welcoming you back to Rambutan soon.

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