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Traveller rating
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All reviews ross river shopping centre townsville hospital self contained unit river view great apartment a great stay bedroom apartment located close staff at reception great facilities undercover parking across the road balcony laundry bbqs dryer
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2 - 7 of 261 reviews
Reviewed 1 May 2021

Shaun an Debra have provided amazing apartments in such an amazing location. Everything you need is in the one spot. We loved our stay and most definitely will be back
Thank Itara & Jacana aparrment. :)

Date of stay: November 2020
Review collected in partnership with this hotel
Thank merissa2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 November 2020 via mobile

Great apartment. Had everything we needed. Lovely view of the river. Quiet location. Very helpful and friendly staff. Nice and close to shops and restaurants. Highly recommended. Will definitely stay again.

Date of stay: November 2020
Trip type: Travelled with family
Thank KWatto_85
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shaun Steele, General Manager at Jacana Apartments, responded to this reviewResponded 21 February 2021

Thank you. We greatly appreciate your positive feedback. We are very lucky to have such a beautiful view. Hope to see you again soon. Warm Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2020

Our stay in Townsville was made all the better because of our wonderful room. We had a two bedroom self contained unit that was situated right on the bank of the river, it was sensational to sit on our balcony at the end of the day and relax with a cool breeze and wine. The room was spacious, well appointed and clean. The staff were helpful and always polite. It is situated close to shops and restaurants (short drive).

Date of stay: July 2020
    • Rooms
    • Cleanliness
    • Service
Thank Jamie H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shaun Steele, General Manager at Jacana Apartments, responded to this reviewResponded 27 July 2020

Thank you for your wonderful review and feedback Jamie.
You are so right, those relaxing afternoons on the balconies with the cool breeze are simply amazing.
We hope to see you again on your next visit to Townsville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2020

I have a recent stay at Jacana Apartments as I had a relative in the Townsville Hospital. As my stay had to keep being extended, the staff were more than helpful and allowed me to extend day by day. The apartments are located close to the hospital and the river walk was especially appreciated.

Date of stay: February 2020
Review collected in partnership with this hotel
Thank Roger_50_11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Jacana Apartments, responded to this reviewResponded 25 March 2020

Thank you for your kind review.
It is great to see your recent stay exceeded your expectations.
Wishing you safe travels until we can welcome you to the property again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2020

I had a very pleasant stay. Staff was very friendly and helpful. I was up for work for 2 weeks and the apartment had everything that I needed from stove, big fridge and laundry and dryer.
Motel was close to everything as well. I would recommend this motel to anyone who wants to have a great stay when they are get to Townsville.

Next time I get to Townsville I won't hesitate to stay here again.

Date of stay: March 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank O5510WKmikes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Jacana Apartments, responded to this reviewResponded 25 March 2020

Thank you for your great review!
The apartments are certainly equipped for everything you could need for a short or long stay.
We look forward to welcoming you on your next visit to Townsville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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