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All reviews stayed for weeks big tv electric frypan bowen road kitchen area comfortable beds the managers up to date main road family room place to stay free wifi kitchenette neal shower toaster netflix
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Reviewed 18 August 2020

Stayed 2 nights family of 4. Late arrival check in was no problem. Room was very big, with plenty of desk space, space for bags, big TV, no cable tv but used Netflix with the free wifi with zero issues. Kitchen area with bar fridge, toaster, kettle, electric frypan and basic utensils (did not use any of it). Overall the room was clean, beds were comfy, it was a "refurbished" room and was fine for our needs.

Bathroom had large shower with very hot water and good pressure. The towel rail dropped off when we tried to hang towels but there were hooks and plenty of space to throw towels over the shower door. Basic soap etc provided, hair dryer in drawer but did not use.

Car parking space was outside the room but it did seem that guests with 2 cars took up other rooms spaces.

The pool was locked our whole stay but I think this could be due to Covid restrictions.

We will stay here again, my only complaint was we did not get the room we ordered (double/queen with 3 singles) instead we were given a double/queen with 2 singles, but it worked out fine on this occasion and we were given a small discount.

This is a great budget option for families!

Date of stay: August 2020
    • Value
    • Rooms
    • Service
Thank MichelleNicole84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2020

We had to travel to Townsville for a hospital visit so we booked a room at the Billabong Lodge as it is close to the Hospitals. When we arrived, the manager checked us in quickly, also advised us of the COVID rules, which were being strictly followed and made us feel at ease. Our room was so clean, with everything needed as well as a Huge Smart TV. The Management here are really professional and their service was Outstanding, we were made to feel like family. The beds are top quality, so comfortable. Thankyou to the Management for such a memorable stay. We will always come back here in future and to anyone reading this, you are mad if you stay anywhere else than here. Shopping Centres, food etc all in the area.

Date of stay: May 2020
Trip type: Travelled with family
Thank Anni3134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2020

From the moment we came in and met Neil he was lovely and very accommodating to us! The rooms were pristine with new furnitures. Its spacious and comfortable. There’s a nice pool and bbq area to chill and it’s near the town. Neil and George made us feel like we were at home and we would could not recommend this motel enough! Thanks to Neil and George for making our stay a memorable one ☺️

Date of stay: May 2020
Trip type: Travelled with friends
Thank Cheska B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2020

Myself and Girlfriend stayed here For 2 weeks and from the very beginning the hotel staff made us feel very welcome. There was no flaws with this motel as the rooms were very clean and the beds are very comfortable. Shout out to Neal and George who looked after us and made us feel right at home . I would highly recommend this motel if you are in Townsville it's the best by a mile. I will defo be back to stay again.

Date of stay: April 2020
Trip type: Travelled as a couple
Thank X9789PManthonym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2020

Exceptional. On first arrival we met Neill the motel manager. Our stay was during the covid 19 pandemic and Neill informed us of all the procedures and how to stay safe and was very up to date with current situations. During our stay the motel manager had informed us of local activities and places to go. He was very accomadating and really friendly. The motel tailors to all crowds young or old and will service each room daily. I will definetly be staying again if I return to townsville. I also met some other guest who were very nice and loved there stay.

Date of stay: April 2020
Trip type: Travelled with friends
Thank Nathaniellives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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