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Reviewed 26 June 2021

Great stay and efficient staff beautiful views and lovely hotel I would definitely recommend this hotel to my friends and family and business colleagues I would definitely stay here again whenever staying in Townsville

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Location
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Review collected in partnership with Minor Hotels
Thank manousso77
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Manager Oaks M, General Manager at Oaks Townsville Metropole Hotel, responded to this reviewResponded 6 July 2021

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!!
Kind regards,
Oaks Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021

Everything was spot on! Friendly Service upon check in, gorgeous clean spacious apartment, well appointed with fantastic views. Will definitely be back and recommending this property to all our out of town visitors

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Minor Hotels
Thank j0annehawkins
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Manager Oaks M, General Manager at Oaks Townsville Metropole Hotel, responded to this reviewResponded 6 July 2021

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!!
Kind regards,
Oaks Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2021

The hotel is a go to place in Townsville the rooms are clean and the staff so helpful ,This is our third time there we always find the staff helpful and the housekeeping do a wonderful job, the location is perfect for us,and it’s a quite place to stay

Date of stay: May 2021
    • Value
    • Location
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Review collected in partnership with Minor Hotels
Thank Marlsd17
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Manager Oaks M, General Manager at Oaks Townsville Metropole Hotel, responded to this reviewResponded 6 July 2021

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!!
Kind regards,
Oaks Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2021

Friendly and efficient staff , great location near ferry terminal to Magnetic Island. Clean rooms . walking distance to a number of restaurants but lack of public transport nearby meant having to walk to attractions or take a Taxi. We were fortunate in having local friends that took us to places, therefore didn't hire a car. had to run the water a long time before it got hot otherwise no negatives

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank cardconnect54
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Manager Oaks M, General Manager at Oaks Townsville Metropole Hotel, responded to this reviewResponded 6 July 2021

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!!
Kind regards,
Oaks Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2021 via mobile

Clean bathroom, comfortable bed and fully self contained but ….

Stains on carpet and stains on sofa. Don’t bother requesting a particular room because you’ll get the complete opposite. Asked for high in the quiet side and got low overlooking car park. Go figure.

I’m sure they’ll come back with some sort of excuse why; but bottom line it’s easy to amend rooms on the booking database. Stayed with Oaks many times and always had requests fulfilled. Maybe time to look elsewhere.

Date of stay: May 2021
Trip type: Travelled on business
Thank michaelpX6036CJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Manager Oaks M, General Manager at Oaks Townsville Metropole Hotel, responded to this reviewResponded 6 July 2021

Thank you sincerely for your valuable feedback and for choosing Oaks Townsville Metropole. We hope to see you again!!!
Kind regards,
Oaks Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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