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All reviews palmer street one bedroom apartment great location some great restaurants secure parking an upgrade good size free wifi self contained a great place to stay comfy bed magnetic island gym kitchenette
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3 - 8 of 571 reviews
Reviewed 20 November 2020

Right in palmer street next to the restaurants.

Rooms are well appointed but I thought they looked a bit tired and frankly could do with a good clean.

The place has good secure parking (you need it) and the front desk staff were friendly and helpful.

Be aware they take a $100 security bond on entry which is a bit rude if you ask me.

A soulless, corporate hotel that even charges for on demand movies whereas most other places have foxtel or the like.

There is better in townsville for the same price point!

Date of stay: November 2020
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Auscoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2020

Always a great place to stay, with wonderful staff at reception. Rooms are spacious and well equipped. The hotel backs onto Palmer St., a great scene for food and entertainment. And with car crime a problem in Townsville, the security parking is a must.

Date of stay: November 2020
    • Value
    • Sleep Quality
    • Service
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2020

We had 4 days at this hotel and we enjoyed our stay.
Reception staff were great and very helpful. Super comfy bed. Chairs and table of very low standard and chairs were cloth and stained badly.Not suitable for constant use.Doors looked like they were coming apart at the bottoms,just cheap fitout which spoilt our impression. Pool was great.
Still would probably stop here again.

Date of stay: October 2020
2  Thank lyn s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2020

Our stay exceeded our expectations. Staff were very friendly and helpful, making restaurants recommendations for our break away. We were upgraded to the 4th floor and it was lovely and quiet as requested. Bed was comfy and bedroom dark, excellent for a mini sleep in. Had everything we needed including free internet! Great location! Highly recommended and would definitely stay again!

Date of stay: September 2020
Trip type: Travelled as a couple
Thank shakemeup2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2020

Had a room on third floor overlooking palmer street opposite a pub. Stayed a week and was not disturbed by street activity. It was good fun sitting on balcony watching everyone. One bedroom apartment which was large clean and furnished well. It was ideal. Staff were very friendly. Location to centre was great. Could not have found better accomodation

Date of stay: August 2020
Trip type: Travelled as a couple
Thank neil2252014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy Scott, General Manager at Grand Hotel and Apartments Townsville, responded to this reviewResponded 27 August 2020

Hi Neil2252014,

Thank you for taking the time to share your recent experience with us and the TripAdvisor community. I am glad that you had a great stay with us, always a bit of fun people watching.
We hope to welcome you back again should you visit the region again in the future.
Kindest regards
Troy Scott
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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