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“Great apt great views great location”
Orchid Residences Apt. 22405
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Orchid Residences Apt. 22405
Orchid Residences Apt. 22405 Orchid Residences Apt. 22405
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Very good
1 review
Orchid Residences Apt. 22405
Orchid Residences Apt. 22405
Orchid Residences Apt. 22405
Orchid Residences Apt. 22405
Orchid Residences Apt. 22405
Orchid Residences Apt. 22405
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Overview
Holiday Rental House -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Surfers Paradise, Gold Coast, Queensland

Reviews from our community

Very good - based on 1 review
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Reviews from our community

Peggysue4...
Brisbane Australia
Level 6 Contributor
137 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Great apt great views great location”
Reviewed 3 October 2016 for a stay in September 2016

2nd time we have stayed at the Orchid residences.
They are part of the Hilton & you have access to all the facilities.
Great 2bed 2bath apt with amazing views South with the Ocean to the East & the hinterland to the West.
Easy access from carpark to room with a keycard. No fumbling with different keys for each entry
Key pick up is off site & can be a bit of a hassle if someone else is in the turnaround you have to drop off the key same place
Complimentary WiFi & free car space which are great bonuses when on the Coast
Complimentary Foxtel
Compact kitchen with all you require.
2 TV's one in lounge other in bedroom.
Good size master with ensuite(with plenty of hangers :) )
2nd bedroom also has a bathroom near it.
My one gripe with these residences are the lounge furniture they are rock hard & not really for lounging in. All part of a package deal when purchasing the apartments as the previous apt had exactly the same lounges
We had to rearrange the lounges to try & make them comfortable.
Bedding was good. Though only 1 blanket for a 2 bed apt.
There were some cleaning issues which we also had in the 1st apt. So cleaners need a bit of a shake up still!!
Nice balcony area to sit out & take in the views.
You are so close to all in Surfers, grocery,restaurants fast food, speciality etc etc
The light rail is just out the back door making it so very convenient to get around. We did not take the car out once in our 3nights stay

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The views
Liked least: Some cleaning issues
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Oct 2016
Dear PeggySue,
Thank you for taking the time to provide such a comprehensive review: we greatly appreciate the opportunity to better our services for our guests and this is only achievable with constructive feedback from our previous guests.
Please be advised that we are currently in the process of amending the management structure of our Housekeeping team which we expect will assist in the communication between departments, allowing for more thorough service checks before check-in.
We also note that each apartment should be fitted with one extra blanket per room, and as such, we will ensure this extra blanket is sourced and replaced immediately. Thank you for letting us know.
Remember too that we offer the service of Express Posting your apartment keys to you prior to your arrival to avoid having to collect these from our offsite address (located approximately 2mins for this resort).
Thank you again for your review. We hope you intend to visit with us again soon: don't forget your return guest discount!
Kind regards, GCHR
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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