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All reviews great location the main street private spa swim up room one bedroom apartment direct access to the pool macrossan st shops and restaurants good size washing machine would stay again after hours central location relaxing holiday great facilities fantastic stay bbq area
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Reviewed 26 June 2018

Located just around the corner from local shops and restaurants this is a superb accommodation venue. Undercover parking , pools and BBQs and friendly and helpful staff make for a great holiday experience.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank Mondo Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ranaul C, General Manager at Mantra Aqueous On Port, responded to this reviewResponded 2 July 2018

Hello Mondo Q,

Short and sweet....

Thank you so much for taking the time to give us a shout out after your recent stay with us.

We were so happy to read that you found the location and venue perfect for your needs.

It has often been said but I am a firm believer that its the people that make the difference between a holiday and a memorable holiday experience.

We look forward to your next tropical escape.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

Aqueous on Port was perfect place to stay. Location couldn't be better. The staff were friendly and helpful. Only wish pool had been warmer so we could have utilized the swim out from our room more. But the decking spa made up for it!

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank blinkytravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ranaul C, General Manager at Mantra Aqueous On Port, responded to this reviewResponded 2 July 2018

Hello blinkytavels,

What a cool name...

Thank you so much for giving us a shout to let us know how you felt after your recent stay with us.

We are so pleased to hear that you found your perfection here with us and thrilled to hear you enjoyed engaging with the team.

The pools are indeed a little sharp this time of year particularly when the sun doesn't play its part... we are glad that you found a suitable alternative.

We look forward to welcoming you back soon

kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

fantastic hotel will definitely stay again. Staff were very friendly and helpful. there was not a lot of noise heard from outside while inside the rooms. Pools were a little on the cool side but still enjoyable. cant wait to return.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank C1959MUkarens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ranaul C, General Manager at Mantra Aqueous On Port, responded to this reviewResponded 2 July 2018

Hello C1959MUkarens,

Thank you so much for letting us know that you had a fantastic stay with us at Mantra Aqueous on port.

We were so pleased to hear that you enjoyed our warm and friendly approach to customer service.

Its a shame about the vocal neighbors but we trust you were able to have a restful stay none the less.

We look forward to your return as soon as you can find an excuse...

warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

all staff we interacted with were extremely friendly and always ready to assist.
put excellent for the room; however the walls in the apartment could do with a good clean - kitchen and lounge area.
spa, pool & spa excellent.
excellent location.
We have stayed at all the Mantra's in Port Douglas and this is our favorite and will always try to book here in the first instance.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lisamiles62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ranaul C, General Manager at Mantra Aqueous On Port, responded to this reviewResponded 26 June 2018

Hello lisamiles62,

Thank you so much for the excellent review after your recent stay with us at Mantra Aqueous on Port.

We were so pleased to hear that you enjoyed the interaction with the team and that you found the location to be spot on for you.

We are working through apartments as we speak with some wonderful support from our owners we aim to put our best foot forward and appreciate the constructive feedback.

Always happy to be someone's favorite and we look forward to welcoming you back.

warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Let me get the negative out of the way first because this place is great. They close at 6:00 pm. Their night checkin works good. There is a call box and when they answer, they give you the code for a safe by the door with a packet of info and keys to the room. If you don’t have cell service, they only offer 2 hours of Wi-Fi from the lobby. We were upgraded to 5 gb (the manager was awesome) but it ran out after 2 days. Also, being an American, we were use to daily room service but there isn’t any here. They will give one day of complimentary towel change.

The good! The location is amazing. It’s right in the downtown walking area close to everything.

We had a room on the main floor. The main floor rooms have a hot tub on the patio and a swim up deck from the pool. The rooms are very nice and large enough for 2. It had a great bathroom with large shower and was very clean. Each room has a fridge, microwave, a sink area and dishes.

I highly recommend this hotel, you won’t regret it.

Date of stay: June 2018
Trip type: Travelled as a couple
3  Thank 706bretp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ranaul C, General Manager at Mantra Aqueous On Port, responded to this reviewResponded 26 June 2018

Hello Bret P,

Thank you for taking the time to review your recent stay with us down under in beautiful Port Douglas.

We appreciate you taking the time to provide us with both aspects of your stay and we were super pleased to hear that you enjoyed your time with us.

WIFI can be a huge make or break for any guests this is available to our guests through joining the Mantra Plus program which is free and has many excellent benefits.

We hope you had a great time in Australia and thank you for the high recommendation.

Warm regards

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