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Reviews (528)
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All reviewsquiet streetshort walktwo blockscontinental breakfastfree internetstayed here for nightsbed was comfortablereef triphome away from homecentre of townshort stayair conspa bathcairns esplanaderosemarytoursaustralia
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5 - 10 of 528 reviews
Reviewed 1 June 2018

stayed for 12 days found it very close only 10 minute stroll to town the hotel is very clean rooms big enough bathroom even has a spa bath big enough for two cynthia at reception very helpful thanks cynthia for all your patience and kindness overall excellent hotel 4.5 out of 5

Room Tip: all rooms would be good
  • Stayed: May 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank dietermisch7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 2 weeks ago

Thank you very much for taking the time to share your experience with everybody who looks at this website. We hope to see you again if you return to Cairns.

Thank you
James Munro
General Manager
Tropical Heritage Cairns

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

As the title says. It’s a good value hotel two blocks from the esplanade. Even though it’s quite central it’s still a quiet location at night. For the price it’s very good value in a good location close to the esplanade, city centre and airport. It’s perfect to base yourself here while exploring Cairns and FNQ, but it’s not a 5star luxury hotel to laze about at.

Stayed: May 2018, travelled as a couple
Thank MitchABZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 30 May 2018

Thank you very much for taking the time to share your experiences staying at the Tropical Heritage Cairns. It is always a good feeling to know that your work is appreciated by guests and that you understand that we provide a good service for a reasonable price.

Thank you again for sharing with everyone on here and I hope that we will see you again if you return to Cairns.

Best Regards
James Munro
General Manager
Tropical Heritage Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018 via mobile

The motel was centrally located and within walking distance from town.

We spent 4 nights and the staff were always friendly and helpful. As we did 2 multi-night tours while we were there they stored our luggage for us as well.

The rooms were very clean, and the showers were really hot.

Stayed: January 2018, travelled as a couple
Thank Vicki-Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 10 January 2018

Thank you very much for sharing your experience. I am glad that you enjoyed your stay and hope to see you again if you return to Cairns.

Thank you
James Munro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2017

The Tropical Heritage Cairns is a great little place on a quiet street close to the centre of town. In about 3 Min. you can get to the new Aquarium and in about 5 to most of the shops and restaurants.
The rooms are clean and large enough. Baths are clean.
The breakfast is a bit meagre - it is a "serve yourself" deal with some cereals and toast and juice/coffee/teabags. Staff is very helpful and nice.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Jagi2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 24 December 2017

Thank you very much for taking the time to share your experience with us. It is always helpful to hear from our guests so that we can build on whats good a sure up what needs work.

Thank you
James Munro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

This was our first hotel we checked into once landed in Australia. It is within walking distance of the town centre and the marina, staff were friendly and helpful, very basic but done exactly what we needed, we had the continental breakfast in the mornings, very minimal. Parking at the front or rear of the property and WiFi was very responsive. Nothing wrong with this hotel, lower rating due to paying less for nicer rooms and better breakfasts.

Stayed: December 2017, travelled as a couple
3  Thank Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosemarycairns, General Manager at Tropical Heritage Cairns, responded to this reviewResponded 24 April 2018

Thank you for taking the time to post your review. It always helps us when guests take the time to post their experiences, we are always striving to improve our level of service and I hope to see you again if you ever return to Cairns.

Thank you
Best Regards
James Munro
General Manager
Tropical Heritage Cairns

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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