This is the 2nd time we have stayed here and it did not disappoint at all!! Every thing about this place just oozes the relaxed, friendly, tropical vibe you want for a holiday in FNQ. We had the pleasure of being served at the bar and the front desk by the MOST beautiful people we have ever met, you know who you are! They were so friendly and obliging, they were happy to make up cocktails of our choice, something that was very rare in other bars around Cairns! The food was delicious, room service was great. Due to Covid, the rooms were not serviced until day 7, but the staff were more than happy to provide extra linen, toiletries etc... anytime.

We highly recommend this place to our family and friends, we have had family members return here year after year. The views are to die for and the location is perfect. Not too close to town but only a 5- 10 minute walk and it’s such a beautiful walk along the esplanade!!

If you want 10 star service then come here, this is our home away from home! Can’t wait to come back, see you in May guys!! Miss you all already!! ❤️

Great hotel, a little tired now as it’s been around for quite a while, but clean, well serviced and great staff. As it was the wet season it was pretty quiet so the bar was almost unmanned until happy hour (great idea), the outdoor furniture might need a bit of a shake-up as the shower over bath. Great room with an unbelievable view across the bay towards the peninsula to the south. The benefits of a high floor, we were on 11 I think, meant it was super quiet and obviously the comfiest beds in any hotel chain. Top tip, get some TVs that allow us to connect casting dongles maybe. Try the cocktails and put some sun cream on even when it’s cloudy. Cheers JC

I would not recommend this hotel we stayed here for 5 nights and not once did our room get cleaned or serviced we used the same towels and had to ask for toilet paper and toiletries from the front desk as we ran out. The air conditioner did not work every well and the vents were filthy. The bedding was not fantastic there wasn’t a fitted sheet on the mattress just a normal queen sheet that was tucked around a king bed that didn’t fit, and never stayed on the mattress, there was no quilt on bed just 1 sheet, and the pillows were so flat they gave us neck pain we asked for thicker pillows and received pillows that were exactly the same on our bed and they didn’t even service or make the bed, or clean our room just dropped the pillows on our bed! The hotel was not every clean and a bit out dated there was mould in elevator and in bath rooms. We waited at the bar for happy hour for 10min without being served and wasnt even busy and the bar tenders just ignored us and others were served around us. There also was limited tv channels as well. One positive the pool was okay. Hotel is a little bit out of the way I would recommend to stay closer to the pier. We don’t usually complain but I really wouldn’t recommend this hotel. I feel scared to stay at a Rydges hotel again after this, defiantly did not live up to the Rydges reputation.