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Reviews (593)
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40 - 45 of 593 reviews
Reviewed 28 June 2018

the experience for this one night stay was generally good
love the Constellation theme but the soundprooft is really bad
cant hear the sound outside the room
the time for hot water come out for showering is not fast enough
and please be aware of dont give the room at the coner to Asian customer expecially girl, would make they feel very uncomfortable

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank jianjane970805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheUltimo_GM, General Manager at The Ultimo, responded to this reviewResponded 28 June 2018

Hi jianjane970805, thank you so much for your feedback. We will keep that in mind for future guests.

Regards,

Scott

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

A gem in the middle of busy Sydney! Great location next to darling Harbour and China Town. Walking distance to Central Station. Would stay here again! Love love love! The customer service was Amazing! Thanks

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank sheisfitadelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheUltimo_GM, General Manager at The Ultimo, responded to this reviewResponded 28 June 2018

Hi sheisfitadelaide, thank you for the 5 stars, we really appreciate it. We look forward to welcoming you back again soon.

Regards,

Scott

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Reviewed 27 June 2018

it was very clean and simple hotel room. the hotel has a very lovely part is the hotel make soundproof window. so in the busy night it is still very quiet. the hotel just next to paddy market market, a convi place to travel around.

  • Stayed: June 2018, travelled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Kimberly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheUltimo_GM, General Manager at The Ultimo, responded to this reviewResponded 28 June 2018

Hi Kimberly W, thank you for your feedback. I'm happy to see that you have a nice quiet stay here in the city. We hope we get to see you again soon.

Regards,

Scott

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Reviewed 21 June 2018

-the staffs are friendly and helpful.
-the room is very clearn
-the soundproof Windows still not functioning. Can hear the sound outside the road.
-the design of the hotel is very fashionable
-unfortunately we are unable to try the coffee because the staff said that no free coffee for customers from expedia.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank miriam520lim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheUltimo_GM, General Manager at The Ultimo, responded to this reviewResponded 24 June 2018

Hi miriam520lim, thank you so much for the great feedback, we really appreciate it. It's a shame you didn't buy a coffee, we use Black Market Roasters beans, roasted locally. Our guests that book direct with us over the phone or via our website receive free Barista coffee throughout their stay as part of the room rate.

Regards,

Scott

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Reviewed 21 June 2018

The staff is very friendly and helpful, the service is excellent. The Hotel location is perfect for me. The room is okay, even though the family room is a bit small for four people. I’ll definetly consider to stay at the Ultimo again on my next trip to Sydney

  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank dhityayulitasari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheUltimo_GM, General Manager at The Ultimo, responded to this reviewResponded 24 June 2018

Hi dhityayulitasari, thank you for the great review and 5 stars, we really appreciate it. We look forward to seeing your family back with us again soon.

Regards,

Scott

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