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Reviews (505)
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All reviewsthree bedroom apartmentkingston shopsgreat locationflights of stairsseparate toiletapartment was cleangreat apartmentsecure parkinglaundry facilitiesunder coverextra blanketsserviced dailyground floorrestaurants and cafesqueen bedfull kitchenbeds were comfortable
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17 - 22 of 505 reviews
Reviewed 3 weeks ago

As I work in Kingston at times, staying at these spacious apartments, all the right boxes are ticked: kitchen facilities more than adequate, laundry, spacious bathroom with separate toilet. Balcony, comfortable beds and extra blankets for cold Canberra nights. Staff very friendly and accommodating. Within working distance to eating establishments at night and close to the Kingston Foreshore also,

  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank elna m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this reviewResponded 3 weeks ago

Dear Elna M,

Thank you very much for your lovely review. We're so happy that we tick all the right boxes and feel honoured that we are your perfect home away from home!

On behalf of the entire team, we look forward to welcoming you back soon.

Warm Regards
Rebecca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Is basically a self contained apartment with all kitchen appliances. Only neg is byo toiletries. Some rooms showing wear and tear though all are clean. Some rooms have Netflix on the TVs and some don't, though as it was world cup time this was not an issue

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
1  Thank Stejlantis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this reviewResponded 3 weeks ago

Dear Stejlantis,

Thanks for taking the time to share your feedback with the Trip Advisor community. I'm happy to hear that your apartment was clean and the kitchen was fully equipped. Apologies for the lack of toiletries in the bathroom - there is one of each product in the bathroom however we have plenty more on hand should you require them. Unfortunately we don't have Netflix on our TV's - I imagine that a previous guest had left theirs open on our TV - we do have a number of Foxtel channels though. Hope you enjoyed the soccer as much as I did!

On behalf of the team, thanks for being our guest and we hope to welcome you back again soon.

Warm Regards
Rebecca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Two night stay in a clean apartment. It was in a great location with free secure parking.
Facilities were great and included all cooking amenities, dishwasher, washing machine.
The shower had a waterfall shower head

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
1  Thank ricquelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this reviewResponded 3 weeks ago

Dear Ricquelu,

We're so pleased to read that you enjoyed all aspects of your recent stay with us and look forward to welcoming you back on your return to Canberra.

Thanks for being our guest!

Warm Regards
Rebecca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Apartment was as expected. Clean well appointed and serviced daily. Apartment building was old but well maintained. Three bedroom apartment was upstairs with no lift so could be a problem for older people.

Room Tip: Could provide a safety deposit box in one of the rooms of the apartment.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
1  Thank MandRAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this reviewResponded 3 weeks ago

Dear MandRAustralia,

Thank you for reviewing your recent stay on Trip Advisor. We're glad you found the apartment clean and well maintained. We are in a great location, right in the heart of some of Canberra's finest restaurants, cafes and bars. Although there are a number of stairs to the 3 and 4 bedroom apartments we do have 1 & 2 bedroom apartments located on the ground floor. We hope you choose to stay with us again on your next visit to our wonderful city.

Warm Regards
Rebecca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My partner and I were looking for an apartment style hotel in Canberra for a recent holiday, we chose the Pinnacle Apartments in Kingston as it was such a fantastic location, close to shops and a wide range of restaurants as well as being close to a range of Canberra's tourist attractions. Our initial impression was favourable, secure parking and a spacious apartment with two large living rooms, full bathroom, bedroom and kitchen but initial impressions can be deceiving! There were some major flaws. I found the queen bed to be hard and uncomfortable, the air conditioning unit was too small for the size of the unit and so we had to run it on 30c to try to keep the apartment warm in Canberra's winter and the lounge suite in the sitting room was one of the most uncomfortable I've had the misfortune to sit on!

Stayed: June 2018, travelled with family
Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this reviewResponded 4 weeks ago

Dear Andy P,

We really appreciate you taking the time to review our property and are happy to note that you were able to take advantage of our prime location, secure parking and spacious apartments. Sorry if you felt cold in our chilly Canberra winter - we have plenty of extra heating on hand should you require it. It's such a shame that you found our bed and lounge uncomfortable and we sincerely apologise for this. As the lounges are new it is very disheartening to read your comments. We do hope that you give us the opportunity to restore your confidence in our product in the future. Thanks again for your feedback.

Warm Regards
Rebecca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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