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Reviews (69)
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4 - 9 of 69 reviews
Reviewed 25 July 2017

The hotel is situated in a nice area, right next to the castle, which is more like a very large mansion. The room was sufficient, nothing too special about it. It was clean in appearance:
- There was a sewage smell from the bathroom, we said nothing about it, as it we were there for just the night
- The wardrobe and dressers all smelled old, not moldy, but definitely not fresh and clean

There is a pool, but we did not use it. It was dirty and appeared that either the filtration system was not being used or broken. We did not visit the sauna so I cannot comment on that.

The wifi is free an works just fine. We did not try to stream any movies or anything but for facebook, emails, and messaging it was perfect.

Breakfast a very typical Bavarian style, lots of meats and cheeses. They did have yogurts, fruits and cereals as well.

Customer service was okay, not the greatest or the worst, just very average. They are very friendly and accommodating.

It is very family oriented that is pet friendly. They have a huge play room full of toys for kids. There is lot so space to walk your pets around in.

We did not eat at the restaurant, so I cannot comment on that either.

All in all just an average experience.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

I love the hotel and the place. They have sauna and swimming pool. We had our private pool and sauna because customers were busy I guess. We stayed here for 3 nights and 2 days. After a long trip around Czech, we were able to find a place to relax. I love their buffet breakfast. I love buffet. The place is just beside the castle. I recommend this hotel. The staffs were accommodating and very kind. Keep it up!

Room Tip: upper rooms
  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mahal Kita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

We stayed in the hotel for one night. I was very disapointed by the room quality (moldy curtain and bathtub corners in the bathroom, no functional shower head, no functional TV with old fashion set to box reciever).
The rooms are not so quite as expected (you can hear all noises from the hall incl. voices from other rooms).
The only possitive thing was whirpool and location (near by the Loučeň castle).

  • Stayed: February 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Pavel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2016

+ free car park
+ free wi-fi
+ 24/7 reception
+ clean room
+ fantastic location
+ chateau garden for hotel guests
+ chateau next to the hotel
+ free swimming pool open all day
+ sauna and jacuzzi
+ happy staff

- food was not too good, need an improvement

Room Tip: room with a landscape view
  • Stayed: August 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank JAROSLAV80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2016 via mobile

Nice hotel and restaurant, the biggest advantage for families and people with dogs is the castle and its large park with labyrinth which is right in front of the hotel. Available parking. We visited the castle with guided tour and wine tasting.

Stayed: September 2015, travelled as a couple
Thank Barbara Š
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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