We came here as a group of 8 and waited for 20 minutes before the waiter even took our order, which we had to ask him to do. A table of three girls complained they had already been waiting an hour for their food, which didn't bode well, they were told it would be 10 minutes more, but they elected to leave. The owner did waive their drink bill and apologise.
We had to ask repeatedly for our drinks to be served to us, and they eventually arrived 45 minutes later. Three cokes and a beer, so hardly difficult to prepare.
After an hour or more some of the food arrived, this coincided with two new waiters attending. The three outstanding steak meals arrived.
The service did improve dramatically when the new waiters came on scene, and the owner did come and apologise for the delays.
The food was ok, but certainly nothing to get excited about.
Not sure if this was just a blip or the usual standard.
- Official Description (provided by the hotel):
- This is the resort to choose for your stay on Pulau Weh / Sabang if you are looking for great sea-views, comfortable rooms, great snorkelling, the best food around from 2 restaurants, great service, comfortable beach facilities, the best range of cold beverages on the island, no crowds and peace and quiet. Kids / family friendly and a large range of supplementary services available. See you soon!!! Freddie. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and Expedia so you can book your Freddies Santai Sumurtiga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Freddies Santai Sumurtiga Hotel Pulau Weh