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denisesalmonb
Guayaquil, Ecuador

Simple but cozy

4.0 of 5 bubblesReviewed 12 Sept 2016
I had a reservation in the Costa Azul hotel, but it is in renovation so they kindly upgraded us to the Mango de Costa Azul. The hotel is easy to find in Zorritos, the staff was very helpful and everything was clean and neat. it has a beautiful beach front and the rooms were fine, it had an american breakfast included and the cafeteria is almost on the sand, very nice !. Overall we had a good experience, I can only point out that the rooms had a huge glass door with curtains but the sun rises in that side and at 7am you feel that you are on the beach (we wanted to relax and sleep late but it was impossible with that much light), the other thing was that we wanted some ice to fill our thermos when we were leaving (it was very hot that day) but they only had the necessary ice to serve the guests for the day and couldn't spare none.
Date of stay: September 2016
Room Tip: Ask about the sun light
Trip type: Travelled as a couple
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviews (152)
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4 - 9 of 152 reviews
Reviewed 24 March 2016 via mobile

The hotel installations are nice. Incñuded breakfast was poor in quality and quantity. Bar did not have most iconic and common drinks. Bed was very soft (uncomfortable on the lower back) soap and shampoos provided were cheap for the price you pay.

Overpriced in my opinion but safe and comfortable.

Date of stay: March 2016
Trip type: Travelled as a couple
Thank pierof737
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2016

the service was excellent!
the hotel isn´t very big but it is quiet and peaceful
the food is good, but you can also take a motorbike to go to other places near the hotel.
The view to the beach is amazing!

Room tip: best view, quiet place
Date of stay: February 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Cynthiaginger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2015

Recently stayed here for 5 days. Common areas are rather on the small side for the number of guests. Pool is small, no place to sit, unless you have a poolside room. The breakfast is dismal, same dried out scrambled eggs, sliced hot dogs, breads, coffee (awful), juices. You can order fried eggs from the kitchen if requested. However, the real problem is the set-up of the food and tables. Everything is all crowded together and you have to jockey around the tables and the food table to access what you want. The restaurant for lunch and dinner was good, although somewhat overpriced. We ate elsewhere most of the time. There is a great seafood restaurant on the beach called Eduardo de Brujo a short ride from the hotel, where we ate twice. Great seafood and good prices. We also had lunch at Casa Andina, a 7 sol ride by mototaxi, which was very good.
The restaurant at Mangos has no decent wine on their menu, except for sangria, or else a 90 sol bottle of spanish white wine. We decided to purchase wine at a local bodega (decent Frontera Sauvignon Blanc for 18 soles). When we asked if we could bring it to drink at the restaurant, they wanted to charge us $10 us dollars to open and serve, more than double the cost of the wine. This is definitely not the quality or service of a decent or high-quality level restaurant. I understand corkage fees. HOWEVER, the restaurant offers no other options to purchase wine, except for the sangria (ugh) or 90 sol spanish wine. Shameful.
Would I go back.....probably not.

Date of stay: February 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank perufella
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 December 2014

Zorritos is a beautiful location with beautiful beaches and is up and coming. Beaches are better than its busier neighbour, Mancora and is considered more upmarket, yet this hotel falls short and should be rated as a two star hotel.

The hotel is perfectly located on the beach and beautifully constructed, but service lets it down. From check-in to check-out service is indifferent. Towels are not provide for use on the beach sun loungers, so bring your own. (In any event, all guests seemed to be using their own) Service is poor, with no attention being paid to guests needs. If you want a drink you have to go to the bar. In the restaurant, lack of attention is similar, yet the hotel manager seems to while his time away there, but it is obvious he does not have any experience of providing a first class experience.

Breakfast is a joke. Dried scrambled eggs, boiled eggs, fried hotdog sausages, toast and bread rolls, coffee and juice every day. Would it be so difficult in a tropical area to provide local fruits and cheese and some local cuisine for which Peru is renowned for. The restaurant menu is comprehensive and very expensive for what it is. Poorly executed and we quickly started to search for an alternative. It also lacks a daily specials menu to vary the monotony of eating the same a la carte day in and day out for lunch and dinner. Fortunately we discovered some restaurants in town (to the south along the beach (terrific seafood) and along the main road a couple of restaurants patronised by locals that served great food.

In summary, great location, nice hotel, but stay ruined by poor and indifferent service, intermittent wifi and a poor food and beverage offering

Room tip: Rooms facing the sea away from the national highway which the hotel back onto
Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Shawn H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2014

Arriving at 10 pm, bad service at reception with attitude. Booked a room with a balcony, only offer a room that has access to a corridor, not even a chair to sit outside. Breakfast consists of eggs, bread, coffee and juice. The noise from the street makes impossible to enjoy the sound of the sea. Not very recommended.

Date of stay: September 2014
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
2  Thank Denis P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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