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“Beautiful, well-equipped house”
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Review of Villa XaAn

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Excellent
64 reviews
Main
Main
Main Bedroom Bath
Laundry Room
Pool Bath
Pool Bath
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Overview
Holiday Rental House -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Excellent - based on 64 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
English first
French first
Portuguese first
Spanish first
Any
English first
sunbeachl...
SALISBURY
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Beautiful, well-equipped house”
Reviewed 22 January 2017 for a stay in January 2017
1
person found this review helpful

Xa'an is a unique home--Incredibly well stocked with what renters want and need. We stayed for 3+ weeks and loved it! There were some afternoons that we didn't even leave the pool area. The owner, Rick, is fluent in English and Spanish, and is meticulous in taking care of the place, coming to the house every single morning to sweep away leaves from the pool area and to check on things. He's a great guy and very helpful. The house is located on the opposite side of the main highway, away from the beaches, in an un-touristy area. The neighborhood (mostly Mexican families) is very friendly and safe (the house has high walls and one always feels secure there). Please do note that the walk to the beach is about 3 miles each way; we had a car and felt it was necessary as we are senior citizens and no bicycles were provided. The house is very clean and modern and the grounds well-groomed. Internet service outstanding! Beds extremely comfortable!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jan 2017
Janet, Joe;
Many, many thanks for your kind comments and the suggestions you left me, all have been taken care of.
New coffee maker, laps in all the bedrooms and a floor lamp in the living room, printer cartridge replaced, and new living room TV. Bikes are not coming back as they require too much maintenance and are seldom used. There is a set of 3 coolers in storage for those guests that require them, didn't know you needed one.
Thanks once again, hope to have you back in the no to distant future.
Rick Fernández
Villa Xa'An
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Travel636...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“perfect”
Reviewed 3 January 2017 for a stay in December 2016
1
person found this review helpful

The house, owner, neighborhood, everything was absolutely amazing!
Couldn't ask for anything else!
Rick the owner and host has every base covered. The house is beautiful and exceptionally clean. Very well stocked. Antonio (who was our driver) is so resourceful, wonderful etc!!
Can't wait to go back!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Jan 2017
Stephanie, Peter;
Many, many thanks for your kind comments, glad you found details the house and service up to your expectations.
Look forward to having you back in the no to distant future.
Regards,
Rick Fernandez
Villa Xa'An
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allan W
canada
Level 5 Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Outstanding Vacation Rental”
Reviewed 14 December 2016 for a stay in November 2016
2
people found this review helpful

My wife and I had the pleasure of staying at Rick's villa for 3 weeks thru Nov-Dec and were extremely impressed from the minute we met Rick and entered the house. He had sparkling wine and cold beverages waiting for us and walked us through the property explaining everything, as well as, giving us some suggestions on restaurants, taxis, grocery stores, local sites etc. He made sure we were comfortable before leaving and told us to call him on the provided cell phone if we needed anything night/day.

The house was spotless upon arrival and Rick has a maid come in once a week to do a thorough cleaning and he shows up every day himself to clean the pool and tidy the surrounding deck. There is seating for twelve around the pool, including two large umbrellas for shade. The pool is kept incredibly clean and is the perfect temperature for all day floating/lounging. Also, there is an outside bathroom located conveniently near the pool so you don't have to walk through the house soaking wet.

The house had three bedrooms -- two kings and a double -- all very comfortable and quite large. Two full bathrooms that Rick equips with shampoo/conditioner, soaps and body lotion and shower scrubby so no need to pack extra. Both showers are marble and glass and are quite large. The living room seats four comfortably and has a 60'' TV with Netflix which we used mostly at night and during our one rainy day.

The galley kitchen is smaller but has high end appliances including a fridge with purified water for both ice/water -- there is ample counter space and storage and even Tupperware for the leftovers when you decide to cook.

The house is in a very safe and quiet neighborhood located just one block from an OXXO and three blocks to the Aki grocery store and probably five blocks to the Super Chedraui. There are a couple of restaurants nearby, but I would suggest going downtown or to one of the many beach restaurants for some amazingly fresh seafood. No need to rent a car here as everything is within walking distance and taxis are abundant and very cheap.

Overall this is just a great no surprises/ stress free property that exceeded our expectations in every way and one that I would not hesitate to return to. The house has a spa-like feel to it that invites relaxation. Finally, Rick's hands on approach and hospitality towards his guests sets this apart from any other rental we have stayed at and I would give it 6 stars if I could.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Dec 2016
Allan, Nicki;
Thank you very much, waooo! ... How reassuring, incredible comments. So glad you had a great time and found the property up to your expectations.
Look forward to to having you back in the no to distant future.
Warm regards,
Rick Fernández
Villa Xa'An
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maricelle...
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Resort amenities with a local vibe”
Reviewed 23 November 2016 for a stay in November 2016
2
people found this review helpful

Just stayed a week in Puerto Morelos with 2 friends for a Yoga Festival. Best decision we made was to stay at Rick's Villa X'aan. Provided us a quiet, clean, private, home, 3 bedrooms, 3 bathrooms, right outside of the center of town (5 minute cab ride). We enjoyed returning to the house after a long day of yoga and meditation to chill in pool or just sit in the front or back porch to see the stars. Rick met us upon check-in and provided all information regarding property, any questions about location, transportation, etc. He was easily accessible throughout the week to address any questions, he and his staff cleaned the pool daily and was super personable to boot!
He also introduced us to driver extraordinaire, Antonio, with whom we spent the week shuttling, touring and visiting. (hopefully long time friend)
Puerto Morelos is a gem of a town, the hospitality, the easy access to tourist attractions the beautiful beach and amazing snorkeling, the cenotes and the endless restaurants/eateries in area providing food full of love. If you want a vacation with BOTH access to tourist activities and the ability to submerge in AUTHENTIC Mexican village experience, this is the place to go.
Super grateful to have stayed at such at amazing place will definitely be back. Gracias!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Nov 2016
Maricelle;
From the bottom of my heart, thank you so much for the wonderful comments.
Rick Fernández
Villa Xa'An
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scott G
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Resort like experience in the real Puerto Morelos”
Reviewed 22 November 2016 for a stay in November 2016
2
people found this review helpful

I fell in love with this house the moment our driver pulled up out front. From the lovely planted facade to the two beautiful court yards, this house had a high end feel with everything we needed or wanted. We were greeted by Rick the owner who gave us a through tour of the house, and showed us the "cheat sheet" book that had detailed instructions for everything. There was a bucket of iced beverages, including beer, and wine to get us started on our vacation and revive us after our journey. Every morning Fernando the gardener came to quietly and unobtrusively clean up the patio area and the pool. The pool was beautiful and so clean it often looked to me like there wasn't even water in it.

Rick the owner set us up with an amazing driver who catered to our every need, going the extra mile to drive us to our event at extremely early hours (4:00am) and then taking us home late in the evening. He showed us to some wonderful local attractions and introduced us to some amazing eateries. Our party were all dog lovers so for a few days we had some canine co-pilots accompanying us on our trip, so cute and reminded me of my pups back home.

We found the nice "American style" restaurant , called Fonda American Grill right around the corner to be a convenient place to grab a tasty meal. I had an amazing Cesar salad, followed by red snapper with lemon butter sauce and asparagus for around seven dollars! Delicious! Cheaper and every bit as delicious were the small restaurants that are literally as plentiful as a leopards spots all over town.

Ricks attention to detail borders on obsession, but the results speak for themselves, as the house looks like new. He is available at all hours to help with anything you might need or have a question about. We had a few minor issues with a toilet that wouldn't flush, which was quickly corrected. So I have 100% confidence in saying you will be taken care of whatever the situation.

The little neighborhood the house is located in is just a 2 dollar taxi ride from the amazing lively and beautiful downtown and beach area. Taxis are easy to flag down at just about any hour, and the people of this town are so welcoming and generous it blew me away. You can grab anything you need at the local stores, while the kitchen was beautiful and had everything one would need to cook we never really used it because the dining options were so good, affordable and plentiful.

Two of us did a load of wash which worked well, the machines options are in Spanish so I just guessed at the settings. I know I could have called Rick and he would have helped but I the adventure of figuring it out for myself was kind of fun. The equipment was clean and worked great. It was nice not to have to carry a full weeks worth of changes.

There is a basket of various sun screens, bug repellents and other salves and lotions on the patio in case you forget something. I took advantage of the bug spray when I ran out of mine.

I will be back to visit here again, and wouldn't think twice about booking with Rick again, this might have been the best vacation of my life to date and I owe much of that to Rick and his team. In fact I loved the experience so much I'm contemplating buy a house here, so book this one today and prepare to fall in love.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool and patio.
Liked least: TV had lines on it, apparently a child threw something and hit it. It's going to be replaced but to be honest there is so much to do here if your worried about a TV you should probably just stay home.
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Nov 2016
Scott;
I'm speechless, Whaoo! ... Thanks is all can say.
... and look forward to having you back when you decide it's time to head back to Puerto Morelos.

Rick Fernández
Villa Xa'An
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adults2
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