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“Life is good!”
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Very good
51 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Very good - based on 51 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
dreamtrav...
Madrid, Spain
Level 4 Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Life is good!”
Reviewed 30 March 2016 for a stay in March 2016

We stayed at Casa Toucan 1 for three weeks in March, and could not have been more pleased. Jon and Alicia, the hosts, live on site and are a gracious and willing presence. It feels as if you have been welcomed into their special paradise. One day, Jon even insisted on driving my husband to the doctor when he had a minor medical need. The apartment is spacious, well equipped and clean. What a treat to wake up each day to a view of the ocean, and to be overlooking the lovely pool and landscaped patio area. All the guests of the three apartments, we were 6 at the time, share this area, and it was especially nice to meet other folks, but never find it crowded or congested. The bed is very comfortable, there's space to read or hang out, the wifi works, and there's on demand shows - which we never even used. The kitchen is equipped with basic cooking utensils, and Jon was quick to supply a certain pan we needed but didn't have. It's a quiet place, meant for relaxation, yet you are just out the door and either across the street or around the corner to a great variety of restaurants and town activities.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The space and the location
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Apr 2016
Nancy & Edmund -

Hola buen día! It was a pleasure sharing our home with you. We enjoyed our conversations and I particularly enjoyed Edmund's perspective on American politics. Thank you for your kind words about your time with us, and we are looking forward to seeing you next year!

Best,

Jon, Alicia & Jon Conner

p.s. Yoe recently returned from Cuba and she said to tell you hello and to thank you for the propina!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cyclamen
Montreal
Level 4 Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Beautiful view, accommodation, and location”
Reviewed 29 January 2016 for a stay in January 2016

My husband and I spent a glorious two weeks at Casa Toucan #1. The apartment is spacious and the grounds are lovely and well cared for. You can watch the sunrise and the sea right from the apartment. When we were in Puerto Morelos previously, our apartment was a few blocks from the beach. This time the view and the sea breeze added a whole new dimension and we could leave without our shoes to walk along the beach. Jon and Alicia, the owners, live on the property. They are very helpful and are readily available if needed. There is a sense of security knowing that they are on the premises. Jon will also provide you with a very detailed information package before you arrive.
We loved our apartment. The king bed is excellent and there are comfortable chairs and sofa in the living room. We prepared two meals each day in our kitchen and had everything we needed.
Casa Toucan is less than a block away from the town square which is very convenient. You are a few minutes walk to restaurants, shops, the grocery store, and the town pier.
When we return to Puerto Morelos we will definitely want to be at Casa Toucan.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the attractiveness of the grounds, the view and location
Liked least: having to leave!
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Apr 2016
Johanna & Francis -

Greetings! Thank you very much for sharing your kind thoughts about Casa Toucan. You are absolutely correct - there is nothing like being right on the beach. Phrases like "Close to the beach" and "Footsteps from the beach" mean just one thing...NOT ON THE BEACH! The gentle Caribbean breezes keep us much cooler on warm days and they keep us from having mosquitos. And then of course there are the views.

We very much enjoyed having you here and hope to see you again in the future. Hasta luego!

Best,

Jon, Alicia & Jon Conner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelly M
Redondo Beach, California, United States
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect Location”
Reviewed 25 January 2016 for a stay in June 2015

We stayed in Casa Toucan I, the two bedroom and two bath unit. The accommodations were clean and well maintained with a great view of the pool and the gulf. The location was perfect. Just steps to the town square, restaurants, bars and entertainment. John and Alicia were great hosts and made our visit to Puerto Morelos even better. John provides an excellent "tourist" packet thst outlines and critiques all of the wonderful restaurants and activities in the area. Both John and Alicia are also available to assist, answer questions or provide direction. We had a great time and will visit again. Puerto Morelos is a wonderful place!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Apr 2016
Kelly & Michael -

Thank you so much for your kind review. We enjoyed having you here and we hope that you do return as promised above. We have it in writing jajaja! Hasta luego my friends!

Best,

Jon, Alicia & Jon Conner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dubbartle...
Houston, Texas
1 review
“Totall relaxing and convenient to everything in town with excellent water front access/view”
Reviewed 19 November 2015 for a stay in November 2015

The place and the resident owners are excellent. We enjoyed the hospitality and grounds greatly. The facilities have everything for a relaxing time without even going anywhere. It's like a home away from home. If you want to do your own cooking everything is there, or just walk across the street to the town square for restaurants and shops.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: seasonal seaweed on beach
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Dec 2015
Dub & Sharon -

Thank you for your kind words regarding your stay with us here at Casa Toucan. It was great having you here and getting to know you. It was awesome to dive with you as well! Jon Conner still hasn't stopped smiling about the camera.

We'll see you again next year. Hasta luego!

Jon, Alicia & Jon Conner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Accordian...
Rapid City, South Dakota
Level 1 Contributor
4 reviews
“Why look any further,,,,stay here!”
Reviewed 19 November 2015 for a stay in October 2015

Casa Toucan was perfect and better than presented on their website. It is Beautiful!

The beds are very comfortable, it's quiet, easy access to grocery store, restaurants, snorkeling, taxi or bus, very clean, and most importantly I cannot say enough about how welcomed we felt. It truly is a special place, one which we enjoyed and hope to return soon!

PM has many great restaurants, wonderful beaches, and definitely a friendly, safe community. I would highly recommend Casa Toucan!

Jon, Alicia you are living our dream.....Thank you for sharing your property with us, we hope to see you again soon!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Nov 2015
Pam & Joe -

Thank you for your kind, positive comments regarding your stay with us here at Casa Toucan. You are right - we are living a dream. We love Puerto Morelos and its people, and we have the world's easiest job hosting guests like yourselves. We enjoyed having you here and hope to see you again soon. Hasta luego!

jon, Alicia, and Jon Conner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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