Radda is one of the prettiest towns iin the Chianti region with lots of competition. The Palace is right in the center of the medieval village and has some hints of former grandeur. The public rooms have an austere beauty. We were upgraded to a larger room, which had some advantages and disadvantages. Lots of room to putter around in. The room furniture didn't quite fit the Renaissance gentry, but provided plenty of seating, tables, desk, etc.
The wooden doors to our room were very old, awkward to open and close, and somewhat of a safety hazard if one had to get out in a hurry. My main criticism, and it seems to apply to so many hotels these days, is that the bathroom lighting was designed by someone who didn't have to use it. The big low level moon light on the back wall, and especially the thin fluouescnt strip around the large mirror over the sink provided totally inadequate lighting for shaving, putting on makeup or anything else you wanted to do around the sink. The huge white slab sink didn't drain properly. and with the poor lighting, it was easy to miss what parts sloped and what small parts were straight. The fancy rainwater shower unit worked all right, after some trial and error, but the floor was treacherously slick.
Having to come into the main street, by a gate, unload baggage, and then return to the parking areas along the outer walls was understood to be necessary; but no fun in the rain. We would also have preferred private secure parking, but early in the season was not a terrible detriment.
The hotel's restaurant is adequate, if not inspired; and there are many other options. THe breakfast terrace was quite pleasant, although the breakfast really wasn't of a 4 star standard.
As to wifi/internet access., it just doesn't work on the higher floors. I spent quite a bit of time trying and getting kicked out of their system-it reappearing when I took my laptop to the lobby,. The young staff is earnest and charming, and ready to make recommendations if you ask for them. All in all a pleasant, but not exceptional hotel with regard to its aspirations at the near luxury level. Kudos to the Ross Group for taking on 4 or 5 historic properties. This one isn't entirely up to speed.