We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4 707)
Filter reviews
4 707 results
Traveller rating
2 988
1 137
363
150
69
Traveller type
Time of year
LanguageAll languages
More languages
2 988
1 137
363
150
69
Show reviews that mention
All reviews gold floor luana lounge brown's deli hale kai spa without walls president's club north tower brown's beach house the big island fairmont orchid sea turtles fish sushi restaurant golf course our honeymoon garden view paddle boards
Filter
Updating list...
48 - 53 of 4 707 reviews
Reviewed 22 September 2018 via mobile

We have just completed our third stay at the Orchid and is still and wonderful hotel.
The people are very friendly, rooms large and comfortable, the best pool area anywhere, and the best bar on the beach.
BMW Bikes to ride, and not to mention Hale Kai cafe ‘in the sand’ overlooking the turtle beach where Mantas play at night.
A very nice beach and cove to snorkel in, and walking distance to many places.
A minor issue is the wifi in the rooms where level is weak, but the seperate shower Reno is a real plus.
The breeze here also keeps you cool on the many hot days.

Stayed: September 2018, travelled as a couple
2  Thank Atnicko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018 via mobile

Couldn’t be happier. The food and service are amazing. We swam both days in the lagoon and saw amazing beautiful fish while snorkeling. Beautiful sunsets. We didn’t have time for the spa but people raved about it. Maybe next time. We will be back!

Stayed: September 2018, travelled as a couple
1  Thank Laurie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018

The Fairmont Orchid is simply the best. The staff makes you feel as if you are welcomed and this is your home in Hawaii. I recommend a suite if possible because the extra room gets you a living room (with a tv) and a separate bedroom. After the first night, we met a man on the way to breakfast. He suggested an inexpensive place in the mall saying that the breakfast (a la carte) was too expensive. The breakfast buffet is not inexpensive, but it is lavish and I believe worth the money. The menu items are not cheap, but you get so much more with the buffet. We particularly liked the Luana Lounge for happy hour. The drinks and appetizers were reasonably priced during the happy hour (5-6PM). The pool is nice. There is a private beach / lagoon which is open to the ocean. The more adventuresome can snorkel outside the lagoon and see sea turtles and many kinds of fish. The resort is so nice one really doesn't need to leave if a resort is all you want. We are looking forward to returning next year.

Room Tip: There is a gold floor, but unfortunately it was closed for remodeling. Book ocean front if possible. There are sales sometimes.
  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank BT20812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2018

Friendly Staff and clean hotel in and out. Great service in breakfast buffet. Check-in was made comfortable with welcome was genuine and courteous. This is so important after a plane trip arriving exhausted and needing a friendly welcome smile

Stayed: September 2018, travelled with family
Review collected in partnership with fairmont.com
Thank Voyage400950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dena H, Manager at Fairmont Orchid, Hawaii, responded to this reviewResponded 21 September 2018

Mahalo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

Hotel is always perfection. Relaxing and time to rejuvenate. Service is always spot on, friendly and always going the extra mile. Always nice to be pampered. Even being a local, you are treated like a million bucks. Gotta love it.

Stayed: September 2018, travelled with friends
Review collected in partnership with fairmont.com
Thank Tourist287381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dena H, Manager at Fairmont Orchid, Hawaii, responded to this reviewResponded 20 September 2018

Mahalo!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews