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Reviewed 24 June 2016

We have just returned from our holiday at the Hilton where we had yet another fantastic holiday, this our third year at this hotel.
The hotel, pools, food and staff are second to none, the hotel surroundings are beautiful, nothing is too much trouble for the very attentive staff who just want to ensure you have the best holiday experience possible, everything about this hotel is brilliant, we'll be returning.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded 28 June 2016

Dear Guest,

We're delighted this is your third stay at our property and that you continue to enjoy our hospitality.

We appreciate your support and hope to continue to earn your loyalty in the years ahead.

It is our pleasure to serve you and welcome you back each time.

Kind regards,

Dinis Pires
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

Took my daughter away for a short 3 night break after her final university exams. Lovely hotel made better by extremely friendly staff. Buffet breakfast was plentiful. Prices for drinks were quite steep but it is a 5* and I don't think measures exist, so you get what you pay for! Sat by the 'romantic pool' which basically means no kids - very peaceful. Good shuttle service to marina and beach but could have been more frequent as it was very popular (not sure if it increases during the peak summer?) Beach was stunning and the Hilton H20 bar on the beach was perfect for a snack/drink overlooking the coast - again very friendly staff. I wouldn't say the gym was 'state of the art' but it did the job. Had treatments at the SevenSpa - lovely facility. Overall - very relaxing break and would definitely return.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded 27 June 2016

Dear Guest,

We’re delighted you chose our resort for your short holiday break and that you thoroughly enjoyed your stay.

We realize the demand for the shuttle service is high and will consider revising the timetable.

Thank you so much for your kind endorsement and we hope you will return soon for a longer stay.

Kind regards,

Dinis Pires
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

Had a lovely view from our Balcony over all the grounds and pools.
Breakfast was excellent with large variety.
The rooms were also spacious with good bathrooms.
Staff like Bernardo who was exceptionally helpful and also Lucia and Dina helped
to make our stay more memorable
The bus to the Marina was at times not big enough to take everyone in the line, so you had to wait another 30 mins which I was not too happy about.
A car definitely helps to get you around to other places.
would definitely recommend this hotel

Date of stay: June 2016
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Dianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded 27 June 2016

Dear Guest,

We’re delighted you enjoyed your stay with us and felt so well looked after by our attentive staff.

Bernardo, Lucia and Dina were thrilled to learn that their efforts contributed to making your experience a memorable one, and on their behalf and mine, we thank you for your kind acknowledgment on TripAdvisor and very much look forward to welcoming you and your friends back again soon.

Kind regards,

Dinis Pires
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2016

Just got back from a fabulous week at the Hilton

From the moment we arrived and were greeted by Claudia on reception everything was superb

We had a pool view room on 3rd Floor, room was really cool as temperatures hit 33

Very comfy seating and bed, made for a relaxing break, Great TV to catch up on Sport and News, lots of channels

We were on B&B rate and breakfast was plentiful and good quality, all the staff we met were friendly and gave super service

The pool area opens at 9-00am and towels were provided, main pool was busy with children, but not over congested, there is a romantic pool that is adults only

Pool bar and restaurant had very tasty food and snacks, salads were great

A Hotel shuttle bus services the Marina and Hotel beach, coming back later is around 5 or 6 Euro's

Plenty of bar's and restaurants at the Marina, had a great time at The Atlantic Bar

Was a super stay, really enjoyable week, must go back soon

Room tip: Pool View Room was excellent
Date of stay: June 2016
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Olofvilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded 23 June 2016

Dear Guest,

We are delighted you enjoyed the service and facilities, and had a relaxing holiday at our property.

We thank you for the wonderful endorsement on TripAdvisor and look forward to welcoming you and your friends back again soon.

Kind regards,

Dinis Pires
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2016

The Hilton Vilamoura is one of the best Hilton properties our there. The front desk (Alexandre) is very helpful, as is the rest of the staff: housekeeping, bartenders, folks at the pool are all fantastic. The rooms are large and clean. The beds are comfortable, and bathrooms are very large.
Breakfast (complimentary for Hilton Gold Members) is out of this world. It is simply the best hotel breakfast I've ever had.

Room tip: Poolside Room
Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank John Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this reviewResponded 22 June 2016

Dear Guest,

We are delighted you enjoyed our hospitality and felt so well looked after by our friendly staff.

We thank you for the wonderful endorsement and hope to see you and your family back on many more occasions.

Kind regards,

Dinis Pires
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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