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“Beautiful Mountain Getaway”
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Review of Caserio Otalora

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Very good
3 reviews
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Overview
Cottage -
8 Bedrooms, 4 Bathrooms, Sleeps 16
Province of Vizcaya, Basque Country

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
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English first
English first
Spanish first
Any
English first
A TripAdvisor Member
1 review
“Beautiful Mountain Getaway”
Reviewed 6 September 2017 for a stay in August 2017

Me and 12 friends booked a 4 night stay at this lovely house as a short getaway after our friends' wedding in Quintanar de la sierra. The house is stunning and the views from the garden are breathtaking.
Located 30 mins from Bilbao and 45 mins from San Sebastián the property is perfectly located. We managed to squeeze in trips to both cities which was great.
Other days we relaxed by the pool and enjoyed making food on the BBQ. Our favourite part of the break was hiking on the Mugarra trail just 10 mins drive from the house.

We all loved the house and wished we could of stayed longer. Its welcoming and homely and situated in the picturesque Biscay mountain region.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Sep 2017
Thank you very much for your comments. We hope to see you soon
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eli&Gorka...
1 review
Reviewed 2 August 2016 for a stay in July 2016
Google Translation

Travelling group: Con amigos
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Aug 2016
Siento mucho estos comentarios. Ciertamente esta casa no es para cualquier tipo de gente. Es verdad que se les advirtió que no se sentaran en las butacas del porche ( no en la casa de la piscina), lo triste es tener que hacer estos comentarios.
La visagra en cuestión no la puede romper un golpe de viento, porque la contraventana esta anclada a la pared mediante una cadena para evitar, precisamente, estas cuestiones.
Estos huespedes vieron previamente la casa antes de alquilarla. Lo que no entiendo es como lo hicieron viendo los inconvenientes que parece ser que tiene.
Lo que por el contrario no cuentan, es que se les recibió el dia anterior a su llegada , para que pudieran dejar todas sus compras y lo que tampoco cuentan es que la primera noche estuvieron hasta las 8 de la mañana con musicón a todo volumen sin dejar dormir a los propietarios de los caserios adyacentes ( lo pueden atestiguar). El segundo dia, no llegaron con el musicón a todo volumen hasta esas horas, porque a las 2 de la madrugada les toco la puerta el vecino del caserio del al lado para pedirles por favor bajaran la música porque no podían dormir.
Tampoco cuentan que no se les ha cobrado dos jarras de cristal que han roto porque la propiedad entiende que es algo natural que puede pasar. ( De esto sus amigos tampoco han debido decir "ni mu")
En resumidas cuentas; por parte del Caserio Otalora, no tenemos ninguna intención de volver a alojar a este tipo de personas, que no valoran una casa de este tipo y no respetan un mínimo de educación.
Gracias por vuestros comentarios.
Por cierto, la bisagra en cuestión ya esta arreglada, a pesar de los comentarios que se hicieron cuando yo ya les habia despedido (que de todo se entera uno).
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daniel O
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 April 2016 for a stay in March 2016
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Con amigos
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Apr 2016
Muchas gracias Daniel por tu opinión. También fuisteis unos huespedes estupendos.
Es cierto que en una habitación, el suelo de madera (del S. XVIII), es a su vez el techo de la habitación que está debajo. Son los inconvenientes que tienen las cosas auténticas.
Muchas gracias por tus comentarios.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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