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“What a waste of time ”
Review of Glass Horse

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Glass Horse
Ranked #20 of 35 Nightlife in St Helens
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Reviewed 2 September 2018 via mobile

Went here for a meal with my wife ordered sirloin steak with trimmings waited for ages,When it came out it was only warm,i cut a corner of the steak to try and it was tough,I sent it back and told them that it wasn't right,the waitress said that the chef would make me a fresh meal.after waiting for about 20 minutes the waitress brought out what she said was a fresh meal but in fact it was the meal I sent back originally. That was exactly the same just warm,I knew it was the meal I sent back originally because I cut the corner of the steak off,I was so much pissed off I said I would have something else instead it is obvious that they can't cook steaks. When I asked the waitress the difference between the two meals she asked someone who I presume was a manager he just he said that it was only a pound but I knew it was more,I wasn't going to argue the case but it was the way he just put a pound in my hand,didn't Even get an apology wont be going back there. So if you are thinking about ordering a steak oil wouldn't bother

1  Thank Brian484950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 6 reviews

Reviewed 17 August 2018 via mobile

My wife accidently touched a sizzle plate. These things happen. What I didn't expect to happen was the compete lack of first aid. The manager was more bothered about getting a table ready for at least 10 - 12 by the looks of it. We used to go in here most Friday evening's for a meal, not anymore. It's a shambles and has a 2 star food hygiene rating which in real terms is as bad as a filthy kebab house. Should be shut down, and they should start again.

Thank jonnyboy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2016 via mobile

Arranged to meet friends for a few drinks before Christmas do to be told there was a function on and refused to serve drinks. The bar area was quiet and so was the restaurant. The bar staff were rude stating they tried to tell us when we arrived. Well hope you make a lot of money on your private function as we were meeting sixty people tonight for a drink in your pub but we wouldn't frequent the pub ever again. Good luck on your private functions.

Thank lizabetho3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2015

Been here twice. Not over impressed with the food, but it is I suppose typical of a chain pub. Great children's play area, and decent beers.

Thank brussels21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 September 2015 via mobile

Love thus pub reasonable prices and good food, we had our Christmas dinner here last year and looking forward to going for Christmas day again this year

Thank carol h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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