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2 408
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All reviews citizen m mood lighting free movies high tech rooms are small room controls great concept controlled by a tablet self service cool hotel wall to wall self serve rain shower living room great shower huge bed hotel experience
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Reviewed 28 June 2018

I always stay at the Citizen M when routing through CDG - a great experience each time - Value! The rooms are always clean, inexpensive and funky! The service is always fast and friendly and the food is really good.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with this hotel
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

One of the worst hotel experiences we've ever experienced in Europe. The check in procedure was slow and cumbersome, with only one person there to assist a rather long line of tired travellers to figure out the check in system. The

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank garrymaclean51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenAmina, General Manager at citizenM Paris Charles de Gaulle Airport Hotel, responded to this reviewResponded 3 July 2018

Dear garrymaclean51,

Thank you for your review.
I am sorry you didn't enjoy your stay with us.
Our concept is all about using technology for simple process and have our team engage with you to give you a personalise service.
I understand thought that this is not for all and I thank you for your feedback

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

This hotel is cool! Great decor, food, rooms & staff. Walk to train station or terminals. Clean. Great place to wait for your flight out. Rooms are small but well designed so they don’t feel cramped. Just right.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with this hotel
Thank Marc R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

This is a great hotel. The rooms are modern and modular with smart controls. Extra big king bed with top knotch linens. Free movies. Lively lounge. Interesting menu. A short walk on path to airport. Would go again anytime!!

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Christzeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Hotel does not live up to expectations. Guest are required to check themselves in, which is the last thing anyone wants to do after a long-haul flight. Rooms are small and technology is hard to operate.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank 612megan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenAmina, General Manager at citizenM Paris Charles de Gaulle Airport Hotel, responded to this reviewResponded 4 July 2018

Dear 612megan,

Thank you for your review.
I am sorry you didn't enjoy your stay with us.
Our whole concept is indeed to use technology for simple processes such as check in, in order for the team to be really there for you.
I understand though that this is not for all so I thank you for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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