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Mary A
california

The hotel staff and hotel is Deceitful

Review of Hotel Doolin
1.0 of 5 bubblesReviewed 03 Jul 2017
My trip through Ireland up to this point was wonderful. Of course we decided to keep on driving to the cliffs and would get a place to stay once we thought it was just a good time to eat and stop. Emma at the desk lied to me. At first she told me that her only availability was a double bed but we had three people (myself, husband and son). So I asked if she could recommend another place in town and she told me that there was only BB in town and no other hotels. We decided to make a few calls and then she said she could put us in a handicap bathroom that has a double and a single bed. The price then jumped up considerably of course because we went to needing that single bed. Base price was 240 Euro per night. She went onto say that they have high star rating and basically the best in town. We were hungry and tired. So we booked the unit. Ate a meal at Flannigans which they also own/attached to the hotel. Talk about attitudes. Wow, up until this point the irish are awesome. But these folks I wanted to leave as quickly as I could before being snarled out from a bunch of grumpy ole men, overworked and despise one more traveler packing in the joint. Food was OK, I would give it a C+ at best.
We drove around after we ate and there were so many more places to stay with vacancy. and Here is what really was a bummer. They advertise for free wifi. It is the worst wifi ever!!!
So Emma-- stop the dishonest approach. Work with your customers and be truthful with them. There are so many other hotels right in the nearby area available and I bet has way better amenities..The wifi is so bad it could not even load up a small pics or video ( you do not get what you paid for). Floors/carpet is filthy.
Date of stay: July 2017
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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    Reviewed 3 July 2017 via mobile

    Stayed for 2 nights. Room was clean but basic. For the price paid it was not of good standard. Shower wasn't great and handsoap dispenser in shower not even shower gell. Bed was comfortable and room was spacious and nice brownie in room on arrival. Breakfast had potential 1 day was good, 1 day wasn't great. Our room was very noisy and view from our window (which was the same from a lot of rooms) was a tour bus filled car park!. We were on ground floor and The busses pulled up right outside our window!
    Service in the bar was appauling but place was atmospheric.
    Nice facilities but would not pay the price to stay again. I'd stay in a B&B with a nice view.

    Date of stay: June 2017
    Trip type: Travelled with friends
    678  Thank sharonthompsonst
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 June 2017 via mobile

    The staff were so friendly nothing too much to ask for them to help with courtious.
    Food the highest quality of cooking we have ever had at a wedding. The choice was amazing.the service smiles all around.the cleanliness of the bathrooms with Voya Irish seaweed products in public bathroom.

    Date of stay: June 2017
    Trip type: Travelled with family
    63  Thank Maria O
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 June 2017

    We stayed here for 2 nights. The stay was fine (except my daughter says that they should have put that little brownie in the room every day 😜). The room was clean and roomy and the front desk staff was professional and friendly. Good breakfast choices. However, the location wasn't great (a strip) with a views of the road and parking lot but acceptable since it was walking distance to everything. We didn't like the adjoining pub, the food was not tasty at all, and the server was a very unfriendly man who seemed overworked and not happy to be there at all. We felt very out of place and his service actually ruined the experience (which wasn't great to begin with) and we couldn't wait to get out of there.

    Date of stay: May 2017
    • Trip type: Travelled with family
      • Value
      • Cleanliness
      • Service
    77  Thank 1aura
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 June 2017 via mobile

    Got a great deal for a 2 night stay with dinner and cruise around cliffs of moher. Staff are so friendly, food is amazing and Monday night trad session was off the hook. Really enjoyed my stay. Cannot recommend this place enough

    Date of stay: June 2017
    Trip type: Travelled as a couple
    29  Thank L5440VVdaniellec
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 June 2017

    Our group of 25 was accommodated at Hotel Doolin. We absolutely loved the decor, cleanliness, and professionalism of the staff. The rooms were beautiful and large. I cannot say enough great things about the food served at the hotel's breakfast and dinner. I felt like I was eating at a 5-star restaurant! I would absolutely stay here again if I make it back to Doolin.

    Date of stay: June 2017
    • Trip type: Travelled with family
      • Value
      • Rooms
      • Service
    8  Thank Emp0718
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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