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“A beautiful Gem of a restaurant to discover”

Ocana's Restaurant & Late Bar
Ranked #15 of 27 Restaurants in Mallow
Restaurant details
Reviewed 21 September 2018

We went there for our anniversary with our children , the food was amazing , the waiting staff the gentleman was so attentive and very professional , he made sure to check on us , its honestly a little gem in Mallow and we will definitely come back xx

Thank Nathalie-Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 15 reviews

Reviewed 4 August 2018 via mobile

Food is good but that is where any positives begin and end.
Staff are useless,disinterested, rigid and abrasive to say the least.
It is reflective of the Hibernian Hotel complex as a whole.
We were ignored for 15 minutes after arrival and when I asked for someone to take our order I was abruptly told they were busy and they would be with us in a minute.
It wasn't busy, just ticking over.
Everything is a fight with the staff who seemed to walk around with a permanent scowl on their faces.
I complained to the manager of the hotel but alas 6 weeks later have heard nothing.

1  Thank ROGMUNSTER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

The food is always very good however last night's service was appalling. We were a group of 20 + years old - we regularly visit the restaurant our experience last night was subpar. We were served by a blond waitress who was terrible. She was condescending, argumentative and how anybody can serve customers whilst not looking at them is beyond me. Over all a very poor experience.

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1  Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

I have mixed feelings about this place. Ocanas can be a good place to watch a match. Heineken here is excellent and staff are great. Pizzas are extremely cheesy and sometimes the football competes with the rugby. The pub can have a great atmosphere one night and another it can be a little flat. Go with good friends and it will be good.

Thank Foxydomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

We tasted the burgers & pizzas. To be honest, they were both lacking in flavour. The burger is just way too thick and badly needs to be overhauled.
Desserts next - ok... nothing riveting. so bit disappointed.

I should say though that staff were pleasant - its just the food needs updating.

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Thank KillowenCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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