Waited a good ten minutes while staff faffed about, chatted to each other and generally ignored me in a queue of only one!
We had sandwiches which were toasted and tasty and I asked for a glass of ice for my coke, which, due to disinterest, was given a glass of iced water. The counter surface was dirty and desperate for a soapy cloth, the floors and seats were covered in crumbs. Even the bookshelf was dirty. A dirty tissue was sitting on the front of the food display cabinet which would have been noticed had anyone came on to the floor to clean up and my knife and fork were also dirty.
It's fair to say that the hygiene in this establishment is less than satisfactory. Yes the staff were friendly, but I'm more interested in good service and cleanliness. Definitely won't be back there again!
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