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6 - 11 of 129 reviews
Reviewed 29 May 2017

Room 105. Lots of lights, you could almost be on stage there are so many. Hand towels hanging beneath the sink low so they almost touch the floor. Safe in room, mini refrigerator too. Bath towels and bath robes for the pool provided in the room but no slippers. Square pillows, as in so many German hotels. Too big to be comfortable. Room had extra large balcony with two lounge chairs and two regular chairs and a table. Afternoon sun hit the room making the room very, very hot. Aiir-conditioning didn't work, asked for help at desk and they said we would have to wait till the next day when someone could help and this was around 7 PM. They finally figured out how to set the system so we could control it. Also could not turn on the towel warmer in the bathroom and were also told we would have to wait until the next day. They never did fix that. This was one of the most expensive rooms in the hotel and we were getting a lot of "no" responses. Later in the evening asked for extra bath towels and initially told not possible, it was too late. Eventually, they thought to bring us some towels from the pool area (pool towels are red, bath towels are white). TV at foot of bed and it fully rotates so you could sit in the furniture instead of in bed and watch TV. Toiletries provided except for cream rinse. Hairdryer provided. Lots of space to hang clothes not too many shelves for folded clothes. Toilet in a separate room from the shower room and has a small sink. The shower room has two sinks in it. I think we were the only Americans in the hotel. Actually, probably in the town. The American military left a few years ago and now the place is quite German. Our GPS had difficulty finding this hotel. We walked to it and got instructions for driving. Parking available in a garage for a fee. Frankly, the staff were not that friendly. This was a very German place, a health spa from the old world. Generally, the hotel and rooms were nicely updated. Pool was nicely warm but so was the air in the pool room. In fact, the air was stifling but that seemed to work to keep the parts of the body not in the water nicely warm too. Large breakfast buffet. Convenient to walks in downtown Bad Kissingen.

Room tip: Room 105. Large suite and very, very large balcony.
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank JC82010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2016 via mobile

Great hotel. Wonderful atmosphere! Staff are super-friendly and helpful. Restaurant buffet breakfast and dinner very good ! I like arch nice looking windows, well-decorated hotel. Wi-Fi Internet is quick. The spa is great .I hardly recommend mineral bath and massage I had great time there. Swimming pool is nice. Would DEFINITELY return.

Date of stay: October 2016
Trip type: Travelled solo
1  Thank Ol2003 O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2015

Hotel is a bit dated and has no air conditioning in the room I stayed in, which in 37 degree heat (very unusual) made it hard to sleep. Breakfast was only OK with same choices everyday. Location to town is very good. Staff at reception were helpful.
This is quite a big hotel with many wings, so can be a fair walk to breakfast / reception depending on where you are allocated a room. WIFI was really patchy in my room and across many parts of the hotel. Room was adjacent to the road which was a bit noisy.

Room tip: Try and get a room in the main building with air con if summer
Date of stay: July 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Topbloke68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

My husband and I booked this hotel as a getaway while our kids spent time with their grandparents. After looking at the pictures and reading reviews, I was expecting a much better experience. When we arrived, we were given a room in the Garden Villa. Sounded nice, but it was a whole separate building not connected to the main hotel. The outside was nice, but the room was VERY basic. I expected something much nicer for 150€ per night. The furniture was basic, there was no bathtub, just a shower. The internet was horrible. Wifi would pop up intermittently. The street behind our room was very loud and in the morning, the sun would rise on that side of the building. By 6:30am, it was incredibly bright and the curtains did not block the sun out. Breakfast was sub-par for a hotel of this size. I have been to plenty other hotels and guest houses around Germany to know that there are much better breakfasts ordered. Overall, we were very disappointed and even checked out one day early.

Date of stay: July 2014
3  Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

Having experienced Bad Kissingen for the last 50 years, I was very pleasantly surprised with the hotel service from reservation and reception to the breakfast waitress. The room was pleasant and with stunning view of the recreation park. Location is a 10 out of 10. Perfect. The stroll in the government maintained garden is rewarding, the health water available free in many areas of the spa requires taste bud adjustments and a limit of 0.7 liters max per day....due to arsen levels.

Date of stay: August 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Andreas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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