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Chii L
Vancouver, Canada

Exquisite resort but service is lacking

Review of Karma Bavaria
4.0 of 5 bubblesReviewed 28 Apr 2019
Amenities were great. Bedroom needed updating but beds were comfortable. Coffee and tea were replenished daily. There's even a tiny fridge. Outside of the bedroom, there was a pool, jacuzzi, sauna, steam bath, and a game room/bowling alley (but I think you have to pay a small fee to operate the arcade machines).

It was nice having an unlimited-ride bus pass which you can use to go to nearby areas like Spitzingsee.

We haven't had a chance to try the restaurant as the prices were steep. There are better food options in Schliersee. You could even buy groceries at Netto and Edeka, which are only a 10-minute walk away.

The service wasn't on par with what we had in mind. Reception lady came across as unfriendly - seemed like she hated her job.
Date of stay: April 2019
Trip type: Travelled with friends
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja H, Leiter Front Office at Karma Bavaria, responded to this review
Responded 29 May 2019
Dear Guest,

Thank you very much for your review.
I have communicated this with my team and herewitz apologize for the inconvenience caused. Surely all reception staff always have to act professionally and friendly although having a bad day some times.
We would love to welcome you back in our resort.

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 April 2019

Very quiet and relaxing resort. Enjoyed our stay very much. Very near to all the amenities and easy to walk to the town. We were given free parking and bus ride to the nearby town, which is very handy.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank yencor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja H, Leiter Front Office at Karma Bavaria, responded to this reviewResponded 29 May 2019

Dear Guest
Thank you very much for your kind review. We are happy to see you have enjoyed your stay with us.
We hope to welcome you back in the future.
Kind regards,
The Karma Bavaria Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2019

The hotel has all the facilities to make you happy on site. The appartments are spacious and comfortabe. The location of scliersee gives a lot of posibilities to explor the soraundig
area with small nice villages.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank nitzan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja H, Leiter Front Office at Karma Bavaria, responded to this reviewResponded 29 May 2019

Thank you for your positive review. We are happy to see you have enjoyed you stay with us. We hope to welcome you back in the future.
Kind regards,
Karma Bavaria Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2019

The hotel and stay was good, whereas it's quite expensive. (Especially the buffet in the evening).
The fitness room is not really a fitness room, the equipment is old and there isn't much to work with. They have a nice swimming pool and spa.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank melpad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja H, Leiter Front Office at Karma Bavaria, responded to this reviewResponded 29 May 2019

Thank you for your positive review. We are happy to see you have enjoyed you stay with us. We hope to welcome you back in the future. Kind regards, Karma Bavaria Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2019

We stayed for five nights in a very luxurious suite at Karma Bavaria. Andy and his team were very helpful and cheerful throughout our stay. The area was beautiful and it was full of activities, gorgeous scenery and inviting beer gardens. The food that we had in Schliersee was some of the best we’ve ever had in Germany and the architecture is just charming. The pool and spa area were very inviting and the facilities were excellent. We would definitely stay again!

Room tip: Book a suite if you can.
Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank oxfordsyd2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja H, Leiter Front Office at Karma Bavaria, responded to this reviewResponded 29 May 2019

Thank you for writing this positive review. We are happy to see you have enjoyed you stay with us. We hope to welcome you back in the future.
Kind regards, Karma Bavaria Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2019

We stayed for a week in mid March just after the end of ski season.
The resort was lovely (especially the Spa area) and the surroundings around Lake Schliersee were stunning. We felt that the on site restaurant did not really live up to the rest of the resort -the food was ok but unimaginative and expensive -this did not really matter much as there are several very good local restaurants within a few minutes of the resort.
Our onsite resort representative (Andy) was excellent -very helpful with local tips.
We would thoroughly recommend the resort to anyone thinking of visiting the area.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Paul S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanja H, Front Office Manager at Karma Bavaria, responded to this reviewResponded 25 April 2019

Dear guest,
Thank you for your positive review.
We hope you had a great holiday in Schliersee.
The team are sorry to hear your feedback about Karmasee Restaurant, and we hope to welcome you back soon for an experience which lives up to your expectations.
Kind regards,
Tanja

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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