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Scott P
Paris, France

Great resort close to the mountains

Review of Karma Bavaria
5.0 of 5 bubblesReviewed 03 Feb 2019
We stayed in 2 rooms as a family of 5 with Karma in January 2019. The resort is fantastic, great amenities for adults and kids. Easy 25min free tourist bus up to the mountains where the skiing is perfect for beginner to intermediate runs.
Date of stay: January 2019
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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FellowTraveler781642, Manager at Karma Bavaria, responded to this review
Responded 19 Feb 2019
Dear scottpB3657ES

Many thanks for taking the time to share your's and the family's experience with us.

We are please to learn that you all enjoyed the offering here and the local area and do look forward to welcoming you back in the near future.

Kind Regards & Best Wishes

Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 1 February 2019

We had a wonderful stay at Karma Bavaria!

Although we arrived at a difficult time, due to unusually heavy snowstorms causing travel problems, the staff were extremely helpful and welcoming, especially Andy who was very friendly and went to great lengths to ensure our holiday was comfortable and memorable. He even got in touch before we arrived and while we were travelling in case we had any questions.

We stayed in a beautifully and recently renovated family apartment. It was so cosy and warm (I hadn't been sure what to expect with the cold weather outside), very modern and had full kitchen facilities and dining table, which is ideal when staying with two small children. The bathroom was amazing with a great bath and separate walk in overhead shower. The whole apartment (one bedroom, with room for two travel cots as well as huge bed) was very spacious. The sofa could also be converted into a bed if needed.

The facilities are fab. We enjoyed having a warm mulled wine in the bar, and there was a fantastic playroom for the little ones which we made use of several times.

The spa /pool area was gorgeous. You can take children into the pool but we also enjoyed taking turns to go on our own. There is a sauna, hot pool, loungers etc with a lovely view of snow out the window when we were there. We treated ourselves to a spa treatment each and would recommend - very relaxing.

We had a breakfast and lunch at the restaurant and the waiting staff were very helpful and friendly. We also had a couple of lovely meals at a bar-restaurant in the town called Ratzkelker - definitely reccomend!

We weren't able to explore the local area as much as we would have liked to due to the extreme weather conditions but I think that just means we will have to return another time!!

I would love to see the lakes in summer and also go skiing another time...so hopefully we will be back!!

Date of stay: January 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 2017MrandMrsB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FellowTraveler781642, Manager at Karma Bavaria, responded to this reviewResponded 19 February 2019

Dear 2017MrandMrsB

Many thanks for taking the time to share your recent experience with us.

It is a great pleasure to read that you have enjoyed your recent holiday with the family here at Karma Bavaria and you have discovered this location that allowed for an unforgettable family holiday.

We do hope to welcome you all back in the future and yes, hopefully we will not experience the extreme weather that we experienced in January, however credit to the team and the local services attempts to keep all running as close to normal as possible..

Your feedback has also been shared with the team and we do look forward to welcoming you all back in the future.

Kind Regards & Best Wishes

Management

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Reviewed 20 January 2019

Despite minor challenges with booking between Australia and Germany, from arrival where we were collected at the bahnhof amidst heavy snow, Karma went out of their way to make our stay an enjoyable/memorable one. Heavy snow turned the place into a winter wonderland! It was beautiful and the hotel was well appointed with lots to keep everyone entertained or relaxed whilst the flakes drizzled down outside. Rooms were well equipped, spacious, clean every day and comfortable. Andy, Bjorn, Dan, Chris and the team were excellent at their respective areas always inviting to various activities, organizing ski-outings, meeting up for drinks during happy hour (quite the spot at that time) and just generally looking after their guests to make sure they had a great time. Schliersee was picture perfect again despite the heavy snowfall...great local cuisine, beers and hospitality...and as a 1st time Germany visitor I couldn't really ask for more. I am sure Karma Bavaria is one of the best places in the region to experience the Bavarian Alps. Thank you and highly recommended!

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Trip20618768190
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FellowTraveler781642, Manager at Karma Bavaria, responded to this reviewResponded 19 February 2019

Dear Trip20618768190

Thank you for taking the time to share your recent experience with us and we are please to read you enjoyed the winter wonderland here in Bavaria.

Your feedback has been shared with our team and credit to them all in doing their upmost in creating such experiences for our guests and visitors here at Karma Bavaria.

We do hope to welcome you back in the near future either back to Karma Bavaria or one of our other resorts.

Kind Regards & Best Wishes

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2019

We last visited this resort back in 2009 when it was the Alpen Lodge. The restaurant then wasn't much cop and it is still lacking.

We booked their Christmas Eve Extravaganza for our family of 4 adults and 2 children and sat down to a 5 course meal. In the main all went well and the food was well presented. There were a couple of minor glitches which were due to the fact that the menu was not available prior to booking, but these glitches were overcome by one of the adults meals being substituted by an adult portion off the childrens menu, well done for that.

On Boxing Day (our family having departed for pastures snowier) my wife and I had a booking for the Karma Bavarian Evening. On arrival we had to go to reception to get them to move on of their vehicles out of the Disabled Parking Slots so that I could park there?

The evening was to consist of a set menu with entertainment. On entering the Restaurant we were greeted by the Maitre D who showed us to our table and took our order for drinks and the main course. My wife ordered the Goose and I ordered the Fish. When the meals arrived they were both Goose. I asked the Maitre D who had delivered them what he had given me he said "Duck", "Duck I questioned there's no Duck on the menu, it's Goose". "No it's Duck" he said, and I had to correct him again saying that there was no Duck on the menu, it was Goose, and where was the Fish I ordered.

At this point, a waitress joined in and tried to point out that the item was Goose and not Duck and that I had ordered Fish.

I decided that it was all too much to bare and cancelled my meal totally.

It was during this time that the expected Umpah Musician arrived, 'musician'? It turned out to be one man and his organ, hardly a traditional Bavarian Music Night with Umpah Band.

So, some 9 years down the line and you still can't get it right. The Maitre D should be sacked and the job given to the Waitress who arbitrated in our debacle. One thing is for sure, we will definitely not be returning.

Room tip: Only used the Restaurant but give it a wide berth.
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Service
Thank Mithril013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BjoernDuerr, General Manager at Karma Bavaria, responded to this reviewResponded 13 January 2019

Dear Mithril,

Thank you for the time you took to write this detailed review. We are very sorry that your expectations could not have been fulfilled. We have already passed on this review to the waiter in charge and deeply apologize for the misunderstanding and inconvinience that was caused. Mistakes happen and misunderstandings sometimes occur, even though our staff is very professional and gets trained frequently. Please be sure that everyone was informed by your feedback.

Hopefully, we will have the chance to make it better next time if you change your mind about it.

Kind regards,

Björn Dürr
General Manager

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Reviewed 8 January 2019

The KARAM Bavaria is a great hideaway for ski trips to the Spitzingsee as well as hiking trips during the summer. Great location very close to the beautiful Schliersee.Room fares are absolutely fair!Will revisit soon :)

Date of stay: January 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kathrin G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BjoernDuerr, General Manager at Karma Bavaria, responded to this reviewResponded 13 January 2019

Hello Traveler,

Thank you very much for reviewing Karma Bavaria. We are happy you could fully enjoy your stay and look forward to welcome you next time

Kind regards,

Björn Dürr
General Manager

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Reviewed 7 January 2019

Make sure you to check out the lake at foot of the Alps. Bayern Ticket is the way to go when traveling within Bavaria. If you are just traveling to Munich, the 2nd class works. We were happy to have 1st class tickets to Nuremburg, the train was very crowed in 2nd. Definitely visit Salzburg.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank P a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BjoernDuerr, General Manager at Karma Bavaria, responded to this reviewResponded 7 January 2019

Dear P a,

Thank you very much for your kind review. We are very happy to see you have enjoyed your stay with us. We´d like to thank you for your detailed information about activities as well.

We do hope to welcome you back in the future.

Kind Regards,

Bjoern Duerr
General Manager

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