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“Great! ”
Review of Bona Terra Cafe

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Bona Terra Cafe
Ranked #19 of 48 Restaurants in Hillcrest
Restaurant details
Reviewed 27 June 2017 via mobile

I'll be honest, I was skeptical after the reviews I'd read. Nevertheless, after two friends recommended this place for my birthday lunch I decided to give it a bash.

The food was really good and I thought the setting was beautiful. The fresh lettuce in the gardens is a nice touch and no wonder the salads taste so good. The staff were all fabulous and tried their very best to make us happy. I felt they were a little understaffed on this day and more staff would've made the experience even better, however, they still all rallied together and sang happy birthday to me which was a very nice surprise. Thank you!

An easy way for Bona Terra to improve their rating would be communication. I had no response to my initial email enquiry and only after I emailed on Facebook did they respond. Not everyone has Facebook and I wasn't too keen on using Facebook as a means of communication either. (I was out of the country so could not phone.) I understand that the person manning the emails may have been busy but I very nearly changed my venue as it was a good few days without a response. Also, I tried to message and call them to let them know that the table numbers had changed but no one responded and I couldn't get hold of them on the phone. Small, cost-free things that would make a very positive impact.

All in all, I will go back and I thank the staff for the lovely experience for my birthday.

Thank Clare-bell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (17)
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8 - 12 of 17 reviews

Reviewed 3 June 2017

Large casual outdoors, but covered, eating area located in a plant nursery. No specials when we were there - hamburgers and daily quiche tasty and well presented. They should not serve the hamburgers on top of paper as it goes soggy & breaks up and you can get a mouthful of paper with your hamburger!! Limited cakes on offer on our day. Good coffee

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Thank Hazel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

What a lovely setting . Under cover but it is as if you are in the outdoors , nice and spacious looking out onto lawns and trees .
The staff have been well trained , well mannered and efficient plus a great menu ,
we really enjoyed our meal . The restaurant is attached to a garden centre as well as a furniture showroom , so lots to enjoy .

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1  Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

Visited a couple of times a few months and gave a low scored review. Happy to review again after a wonderful meal on Sunday. Service was attentive, food great, milkshakes delicious. Venue really geared for families with kids, just a wonderful atmosphere. Keep up the good work.

2  Thank Mich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

The setting is beautiful, the food good but the service very slow and not great.
During the week it makes a nice breakfast venue but , unless you have children, avoid the weekends as it is overrun with little people. Great for young mums

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Thank mawalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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