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“great stay”
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Review of Chalet Louis

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Very good
13 reviews
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Overview
Chalet -
4 Bedrooms, 2 Bathrooms, Sleeps 8
L'Alpe-d'Huez, Isere, Auvergne-Rhone-Alpes

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Richard B
Manchester, United Kingdom
Level 2 Contributor
5 reviews
“great stay”
Reviewed 13 March 2016 for a stay in March 2016

Had a great week in Chalet Louis from arrival collection by Mark, George's laid back efficient style as resort manager and Jack's chalet management and cooking was everything we could expect. Also Amy who only came in as chalet host for one night gave us some great food and was incredibly good at clearing away as she went along. We also liked the decent standard of bottled wine rather than the quantity of quality policy experienced elsewhere.
Providing your group is happy with sharing bathrooms the chalet is warm, comfortable and should suit most. Not perfectly placed for the lifts but the walk to the Sure lift is only a couple of hundred metres away.

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Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numberrr...
London, United Kingdom
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Chalet in a good location - pleasantly surprised”
Reviewed 8 February 2016 for a stay in January 2016
1
person found this review helpful

Chalet Louis worked out perfectly. We were a party of seven so the four double bedrooms and two bathrooms were a good fit for us. Our hosts at Zennith Holidays, Mark and George were very helpful and sorted out any little issues we had. Apart from a lack of bath towels when we arrived the chalet was very well equipped with everything we needed. The bath towels were supplied by day two. We chose the non catered option to keep costs down. The secret lift (not many people use it) is a short walk down hill and it takes you to the top of Signal. The other options are the lobster pot lifts (very slow) or two lifts that transport you over to the main starting area a Bergers near the Marmottes 1, Romains & Rif Nel Express etc. Great location in town, oposite the O Bar and the highest ranked restaurant on Trip Advisor in Alpe d'Huez... La Cremaillere. I would recommend this Chalet to any group of six to eight people. I was a little alarmed at having to pay the full weeks rental up front and the email communication could have been a little more detailed but overall a nice Chalet in a great Ski Resort.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: No noise from other Chalets and the spacious accomodation
Liked least: Nothing to dislike
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baconchop...
kendal
Level 5 Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“perfect chalet in a perfect location !”
Reviewed 10 January 2014 for a stay in December 2013
2
people found this review helpful

We were originally booked into the Louis apartment but zenith asked us if we would mind moving to the one upstairs as there was a party downstairs wishing to book for 2 weeks and we were very pleased that we did. The chalet is very modern with great views and perfect to relax in after a hard days skiing . Ski hire is just downstairs or 30 metre's away by the tourist info were you can also pick up your lift passes . The walk back from the lifts is about 30mtr on route there are a few cafes / bars ( the o bar is an English run place right opposite the chalet ) . Our only gripe was the breakfasts as we expected a cooked English every day but zenith wanted to charge us 45 euro extra per person for this ( we thought this was out of hand as we had paid £5530 for the eight of us for the week ) . Jono our chalet host was fabulous every night he managed to pull together a lovely 3 course meal and his cakes were something we all looked forward to after a day of sking . We hope he continues to enjoy his first season . All together we had a really good week and would recommend this chalet but would like zenith to re think there breakfast policy .

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Jan 2014
Dear Louise,
Thank you for your feedback and I am very pleased you enjoyed the week in the Chalet Hermione (and thank you for agreeing to move across from the Louis – our guests in there appreciated it as well).
Regarding your comment on breakfast, we do detail that our breakfasts are “buffet breakfast with hot option” and this is detailed further on the chalet pages to describe the hot option to include such as scrambled eggs, porridge, French toast etc.
We do not offer, as standard, a full “English” each day as many guests do not want this – it is a question we regularly ask our customers and we will certainly put your comments into the feedback forum as a Yes. However, the consensus view (to date) has been that we offer the “Full English” as a supplement so that customers who want it can buy it and customers who do not want it are not paying for something they did not have. Pricewise, €45 for the week reflects the fact that getting these food items in the mountains is more costly than getting it from your local supermarket.
I hope that explains why we offer the breakfast options in the way we do but I am glad that this matter did not spoil what sounds like a great week for you.
Kind regards
Stuart
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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