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Review of Histoire de Maison

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Very good
13 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Arras, Pas-de-Calais, Hauts-de-France

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
JayneB321
York, United Kingdom
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“What a shame”
Reviewed 22 March 2015 for a stay in March 2015
2
people found this review helpful

Good location although noisy street in the morning and noise from railway station from early hours.
Tasteful decoration and attention to detail.
BUT, HUGE HOWEVER,
even though we had booked the whole house we were faced with having to pay an extra 150 euros for our 3 night stay. The owners knew we were paying 270 euros for 3 nights and that we had paid for exclusive use of the house for that period. Why then insist we pay an extra 150 euros for use of another bedroom?
Totally unreasonable but we arrived late in the day; an emotional visit paying tribute to First World War relative who lost his life defending Lens and Arras and we did not have time or energy or emotional capacity to argue.

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Service
Liked best: location
Liked least: Having to pay considerably more for what we had contractually agreed
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Nov 2016
Quelle mauvaise foi; vous aviez réservé la maison avec une chambre et en arrivant vous avez exigé une deuxième chambre; essayez de trouver un gîte 4 étoiles tout équipé avec 2 chambres au prix de 90 euros la nuit. vous avez reconnu d'ailleurs par vous même que ce n'était pas cher, mais comme le site n'était pas clair vous avez préféré mettre des commentaires négatifs. c'est assez lamentable de votre part; Nous sommes sur de nombreux sites et vous êtes les seuls depuis l'ouverture à être mécontent; peut-être que le problème ne vient pas de nous...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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