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All reviews la defense comfortable beds short stay train station paris underground
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1 - 6 of 239 reviews
Reviewed 4 September 2018 via mobile

We checked into this hotel on Saturday afternoon, the underground is only minutes away by foot. Friendly and helpful staff on the reception desk.

The only thing was no one knew where it was!

Clean hotel and lovely breakfast each morning however nothing else available ie bar or restaurant which wasn't an issue for us as we were in main paris for the whole day.

Very reasonable for what we paid and definitely worth it. Central Paris all very accessible by the underground.

Enjoyable long weekend break.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Revinder B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane F, Gérant at Hotel The Originals Paris West La Defense, responded to this reviewResponded 12 November 2018

Dear guest,

Thank you for staying at Qualys Hotel.

The restauranti s open from monday to friday and closed during the week-end and friday night.
Nevertheless the bar is open 24h a day.

We hope to see you soon again,

Stéphane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018 via mobile

Crammed rooms
Had a triple sharing room in which the extra bed plank breaks on sitting which was not replaced inspite of repeatedly informing the reception
Wifi is horrible
Please be prepared to lift your luggage to the room
No porters
Lifts very small
Breakfast ok

Date of stay: May 2018
Trip type: Travelled with family
Thank dmsk28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane F, Gérant at Hotel The Originals Paris West La Defense, responded to this reviewResponded 24 June 2018

Dear Disha,
Thank you for your mail.
I have been informed of the incident and I am deeply sorry. Unfortunately our maintenance could not fix the issue and the hotel was fully booked, so there was no possibility to transfer you in another room, what we would have been happy to do.
I checked the Wifi and there is nothing wrong. We are connected to Fiber and we offer High Speed Internet, so really I don't understand the issue, it might come from your device or anti-virus?!
Porter service is charged 5$ per luggage, and is available 24 hours a day.
The hotel has 2 lifts with a capacity of 8 people each.
Kind regards,
Stephane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

Pretty poor hotel. Too Much faults here to consider this as a good hotel.
Rooms must be renovated, beds not so confortable. A Fridge was available in the room but was empty. Wi-fi only for charge and doesnt work very well at least on 6th floor!
Breakfast not included.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank DomyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix D, Directeur général at Hotel The Originals Paris West La Defense, responded to this reviewResponded 13 March 2018

Dear Domy,

We are catching up with your comments that point at some important issues we wish to adress as soon as possible.
We can best help improve the situation you experience, with your participation for which we thank you much in advance.
We'll also asked the reception team that was on duty this past 3 days to clearly identify your room on 6th floor - especially to doublecheck your impression aboutr the bed comfort - and if communication between you was efficient enough.
For the wifi charges can occur according to your booking conditions. For the few case where charges can apply, working with codes available at reception desk. Test will be carried out with our supplier for Wifi coverage on 6th floor and we thank you to report any further important details you could remind yourself.
Very few rooms are still equipped with MiniBar that are at guests disposal, whether for medical reason and medicine storage, or other use that results most oftenly in replacing our cans that stayed then outside on shelves.
For that reason and hygiene concern we do not refill minibars, except upon guests' demands.
Feel free to address any questions of this type to our reception desk during your stay.
The room you’d stayed, if on 6th floor has a brand new bathroom renovated last month and we are now looking for improving the windows isolation in the near future.
We are open for ideas and thank you in advance for your proposals.
We remain open for any question and hope to welcome you again for nicer stay, including breakfast.
Best regards,

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Reviewed 26 October 2017 via mobile

Good 2 days seeing the Rolling Stones, comfortable beds, friendly staff, close to station and trains every 20 minutes into Paris,only negative is the bar shuts early, would use again for a Paris trip.

Date of stay: October 2017
Trip type: Travelled with friends
Thank Alexve1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix D, Directeur général at Hotel The Originals Paris West La Defense, responded to this reviewResponded 7 November 2017

Dear guest,

We are happy to hear that you enjoyed our property.
We take good note of your comment regarding bar service time.
The opening of the U-Arena Near our hotel was a prime test for us too and we'll consider any action to best please our guests, in accordance with legal timeframe we have to respect and duties that our receptionnist operating the bar pass 11pm has to perform.
We hope to see you again and remain fully open to any question.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

A bit out of the bustle and labirinthyne structure of La Defense this hotel is actually on the tunnel of the A86. If coming from Paris and your Satnav gives up in the tunnel, as soon as you come out of the tunnel, take the exit.
Good three star hotel with medium flat size TV, minibar, comfortable bed, good bathroomm no coffee making amenities. Good well lit rooms with working desk and chairs.

Room tip: Back side is even quieter than front side but double glazed windows keep out most traffic noise anyway.
Date of stay: July 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Willy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane F, Gérant at Hotel The Originals Paris West La Defense, responded to this reviewResponded 15 August 2018

Dear Willy, thank you for staying at Qualys Hotel Nanterre.
The size of our rooms is precisely (and at least) 20 sq meters, and each room is having AC.
Best regards

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