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“A tranquil, nice layout villa”
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Very good
11 reviews
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Overview
Villa -
6 Bedrooms, 5 Bathrooms, Sleeps 12
Khok Kloi, Takua Thung, Phang Nga Province

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
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472charle...
Level 6 Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“A tranquil, nice layout villa”
Reviewed 20 January 2017 for a stay in January 2017

There are 7 ‘Cielos’ in Sava Villas situates in Phang Nga Province. The main entrance has a gate with a security guards which is good. Our driver took us to the wrong cielo (supposed to go to Cielo 3) as there is no sign of the cielo number at all. For the same reason, wrong visitors occurred during our 5-day accommodation here.
The ambiance, house setting, facilities has not much difference to the photos of the management office. Wifi connection was unstable, easily disconnected and was frequently asked to re-enter the password. The indoor temperature / pest control was satisfactory. Televisions are set to work on apple tv though local channels seemed not available. The outdoor swimming pool is fully sun exposed during most of the day. The beauty of this villa was, the high ceiling & extraordinary spacious washrooms but only 2 out of 6 have bathtubs.
We have a villa manager (Aom), a chef (Pia), two maids and a handy man. Their services, table setting, house cleaning were at hotel class. We had BBQ, thai / seafood cuisines, all lived to our expectation. Pia has a spot-on sauce (we called it ‘green sauce’ that made of coriander, lime juice, garlic and 2 more ingredients) that it goes perfectly well with seafood but we requested to have it prepared for all meal. Upon request, Aom assisted to arrange some therapists for a 90-min body massage at B1800++. We found that they were not too thai-style but rather Swedish. Downside is, you could only have the treatment performed either at the outdoor beach front shaded area (we were fear of mosquito bites) or in your own room with their provided mats on the floor.
For budget wise, extraordinary house service, outdoor swimming pool with partly shade, steady wifi connection, boat pick up from the beach in front of the villa, we prefer villa Inasia in Koh Samui.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jubelee20...
Mae Hong Son Province, Thailand
1 review
“Bad security and irresponsible”
Reviewed 17 November 2016 for a stay in October 2016

Everything was good until the last night.

1)We went out for dinner and the driver brought in a friend of his to our car without getting our permission and we spend 30 extra minutes to "send her home". meanwhile, we tried to call our villa butler few times and she didnt pick up our call.

2) when we arrived villa at10pm, we found out the villa front door was opened and nobody was in the villa.

3) we tried to look for the staff and since the butler told us that somebody will be staying in the villa at the back shelter. we found nobody. but one door was locked and we kept knocking and yelling for 30 minutes without answer.

4) we tried to call the butleragain and even worse, the landline was not working! And as expected nobody answered until now. we tried to call the villa manager and no answer as well

5) at 11:15 we finally managed to contact the manager and the butler, they were together in town and we told them that we are worried about the security. The villa manager finally agreed to come back to villa and check on us. he knocked on the staff door and finally she answered. (!)

6) The manager was telling us we are very safe at the villa. but with nobody pick up our calls, no security guard around, the door wide open? you must be kidding me.

We must say with the money we spent on this holiday, obviously we expect a better service and security.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleepy_wa...
Taichung, Taiwan
Level 1 Contributor
2 reviews
“Finding tranquility & "eternity in a grain of sand"”
Reviewed 5 October 2015 for a stay in September 2015

Clean, comfortable, inviting, relaxing little piece of heaven. The infinity pool, sunset view, and direct beach access stopped time.

The kitchen staff outdid itself feeding 15 guests for 6 nights, delighting us with delicious authentic local Thai cuisine (and fast food for the kids upon request, excellent french fries and chicken nuggets). Not to mention the great outdoor barbecue of surf & turf.

Our villa manager Apple and her team provided unparalleled service that was fast, efficient, and always with a smile. The staff showed excellent responsiveness and care to all the guests, even taking time to respond to all the kids' questions with warmth and kindness.

I think I speak for everyone when I say we were all unwilling to leave when the time came. Definitely hope to be back again soon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Great service by all the staff.
Liked least: Didn't want to leave.
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fangmin20...
Wuxi, China
1 review
“Perfect for everything”
Reviewed 11 May 2015 for a stay in May 2015

we have stayed there for 4 days, and everything is perfect.
the staff is quite nice and make the whole villa very clean,
and the food is the best thai food ever. and no need to go outside restaurant.
our villa manager Apple is really nice
we hope we can come here next year with our family.
Thanks for making it a memorable holiday!
Beautiful villa, amazing location, wonderful staff..

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the staff is great
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam O
Shanghai, Shanghai, China
1 review
“What more could you want!”
Reviewed 3 September 2014 for a stay in August 2014

This is my first time in Thailand. The staff at Cielo made sure it wont be my last time! The helped with my every whim. The food that was cooked and baked was delicious and v well presented. The events and hospitality was top notch. Even when I asked for the ridiculous the staff tried their utmost to make it possible. I cannot recommend them enough! I hope to come back again next year. Hopefully the staff will have me!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Service
Liked least: WiFi connection always dropped
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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