Our driver Giovanni picked us up from our hotel without even coming inside to greet us. We were told by hotel staff he was waiting outside. He proceeded to berate us for having stayed in Amalfi so long as it was boring according to him and that we should have stayed in his city instead. When I dared enquire about the route we were taking (purely out of interest) he sarcastically told me he knew what he was doing and there was only one road to take. He dropped us off in Pompeii and we were told we were going to a family run estate restaurant - in fact, we ate at the cafe opposite the busiest entrance to Pompeii. Although it was better than it looked, it certainly wasn’t that experience we were expecting! We stopped for an espresso which was a giant highway stop where he proceeded to yell at the staff for having given him an incorrect coffee a few days prior. When we arrived in Rome he kept asking where our hotel was, the address for which I had already provided via email weeks before and again had given to him during the day. I note his son seemed very professional via email when I was organising the trip. He told us he didn’t know where it was and it “wasn’t his job to find it”. He suggested I “plug it into the computer” meaning look it up on my phone, but I didn’t have wifi. He muttered under his breath in Italian. We literally drove around in circles as he yelled at passing scooter drivers, asking for directions. When we finally arrived he told us he needed to go “pee pee” and promptly took our money and left us with our luggage. Ridiculously overpriced and nothing like the experience we were prepared to pay for. Please don’t be sucked in!
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