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“Very pushy service”
Review of Via Vai

Via Vai
Ranked #2 of 5 Dessert in Livigno
Certificate of Excellence
Cuisines: Italian
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 12 March 2018

When we arrived after a 10 hour trip we were seated with 10 people, almost immediately they proposed us, even before our order, a wine for 28 Euros. After we ordered our food we only had to wait 5 minutes to be served, even the restaurant was full, 4 of our group got not well during the night because of the food. We assume that what we ordered was already prepared before.
This was definitely our last visit to the Viavai after almost 10 years.

Thank 143Traveller65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 469 reviews

Reviewed 28 February 2018

TL;DR Very slow service. Some restaurant staff is aggressive :(

It was a nice and shiny day until we visit the restaurant. We were ready to wait for a table at least 20 minutes because all restaurants are full of hungry skiers same as we were. But we have faced with unexpected service delays.
It was a challenge to get a table. For some reason, no one manages a queue. Only very busy waiters try to find a table for you if you have been seen.
Most complicated was to force someone to take your order. When finally we attracted attention we have faced with an aggressive attitude towards us. It was an apogee of poor service. We just wanted to escape from there, but it would be unfair to just stand up and leave because of food and bar personal do their job good. Surprisingly, a table near us with two Italian men didn't experience any service issues.
When we have gone out there wasn't shiny anymore, because we have spent about 2 hours on lunch, and the sun hid behind the clouds.

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Thank DmitryB365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2018

I have been comming here for years and will revisit for many more.
Quality is good, staff is very friendly, the views are spectacular, and the terras is a great place to be, even for the non-skiers.

Thank macandphill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

Restaurant with a nice terrace and view, and have an apero from the house is a warm welcome, olive and roasted bread, and serves innovative and regionally inspired dishes,
friendly service and correct prices.

    • Value
    • Service
    • Food
Thank Manuela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2018

We avoid Via Vai at lunch time as there is always a queue but no wonder because the food is always good. Go when the lunch hour is over and you won't be disappointed. Fabulous meals at reasonable prices with friendly service.

Thank Noel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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