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“Great Food bad organisation”

Ristorante da Alice
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Description: Restaurant Alice, completely renovated, offers a typical cuisine based on fish plate. Every day you can enjoy excellent fish-based processed food dishes and packed with skill by our chef. The proximity to the sea allows us to bring to the table every day fresh fish. To complete the choice there are plenty of dishes of meat and vegetarian. Even the wine list is carefully prepared. Each guest will match the perfect wine to the dish choice from our extensive menu. Complete our proposal the pizzeria where you can enjoy our delicious pizzas with wood-burning oven. In this way, the restaurant of Alice, fully meet the needs of every guest.
Reviewed 17 August 2016 via mobile

The food was good,food is good literally almost everywhere in Italy tho,
But the service was really NOT efficenct and the lack of organisation and care from the staff was truly DISAPPOINTING and RUDE.
I live in Australia and I came holiday to visit my relatives and some friends from NewYork decided to join for dinner as well. The owner was very careless in the way he talked to us and gave the priority of sitting to more people before us (even if we were there before)and I had to clear the dirty dishes from the table we got myself because they were reseting table for new people so they could get more customers,very inconsiderate, they should look after people already sitting down first. The waiting time for food was average although I saw that our pizza was sitting down on the counter at least 10min more Before they took it to our table and it was actually cuz I stood up and asked for it that they finally brought it to us.
I realise it's summer and a busy time for dinner but as the owner of a business one should be more prepared for the summer season and hire enough staff before hand,or manage the duties better somehow so this kind of situation doesn't happen.

I think is worth to point out that me and my friends are in our mid 20's and have a young look as we are working artists living in NY and Melbourne respectively, and is sad to see this kind of discrimination towards younger people a thing that happenes in Italy often and constantly a supposed developed nation as a paying customers the service should be equal for all.

To end the night the waiter that served us excused himself and mention the owner was his father,as if that made more acceptable the behavior he had given to us,Truly irrelevant and even more disrespectful ,as that that the owner was his father changed the way they had treated us all night .

If you end up going to bellaria and to eat pizza here just make sure you don't go in busy time other wise you'll be ignore and will end up loosing your appetite and if the service is not good remark it to the owner so next time customers to come can enjoy a better service

Thank Epik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Proprietario at Ristorante da Alice, responded to this reviewResponded 26 August 2016

Dear mr Epik,
it is possible that in high season times something can not go in the right rule. If food was good as you say we are happy, and we can assure at 100% that there were no discrimination of any kind. Mini Gino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 352 reviews

Reviewed 7 June 2016 via mobile

The restaurant is very cute, simple and warm, staff is excellent, they all speack English or German or French witch is a very good point. We had "antipasto lessato" witch was a kind of starter but very fresh fish and amazing taste, quiet big portion. I advice this reastaurant we will go there agan before living. Thank a lot for the very very nice experience!

Thank Alessandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Proprietario at Ristorante da Alice, responded to this reviewResponded 14 June 2016

Thanks for your wonderful review, we are still waiting at restaurant" da Alice" so we can speak all languages together. In friendship, Mini Gino -Owner

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Reviewed 10 April 2016

This is a stylish restaurant with plenty of space. Good choice of fish and meat dishes. In warmer weather you could sit outside right next to the lovely Adriatic sea. Quality of food excellent.

Thank TortgirlScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Proprietario at Ristorante da Alice, responded to this reviewResponded 20 April 2016

Dear Friend!
Dearest friend,
thanks for the wonderful review and for appreciating the style and sclta of dishes in our restaurant. See you soon. Mini Gino - Direttore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2014

Had a great pizza at this local restaurant.
Recommended by the knowledgeable K2 Hotel staff again (they have been giving great suggestions - check out La Baracca - Osteria del Mare).
Surprisingly good wine selection in a nicely appointed interior with tables outside on the very quiet one-way street in a residential area.
A few blocks up from the beach front, close to the town centro, locals know to eat here.

    • Value
    • Atmosphere
    • Service
    • Food
Thank dive_ability
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2012

a must for the locals..their speciality is fish which was excellent and the pasta was delicious ..the staff friendly and obliging

Thank traveller48915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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