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1 - 6 of 533 reviews
Reviewed 16 January 2018

You don't get a service accordingly the price you pay.
Not good:
* Room cleaning: the stuff is not trained to bring the same service everyday.
* Restaurant: you can see there is no training to bring quality products for the price you pay. We asked for burguers and there were not well cooked. You also have to wait a lot.
At the breaskfast we found dirty dishes, also tables and floor.
* Beach cleaning: I had to ask for a cleaning after a rainy night. This should be done every day, and not only by the water line.
* Beach towels: you need to pick them up at the reception, they should be closer to the pool/beach

Good enough:
* WiFi
* Parking space, I'd like to get there without leaving the hotel.

  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank DARta2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2015

We stayed at this hotel to see the departure of the Volvo Ocean Race stopover in Itajai. It was a good choice, because Itajai ( it´s 30 min away) didn´t have any hotel available for the date. The staff was very friendly and helpful. The room was dark, but it was clean. It was really noisy. If you want to rest, this is not your hotel. The food was average, but the waiters were very nice, specially Manuel and Emanuel.

Room Tip: Rooms in the front have a nicer view.
  • Stayed: April 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank PauUatSaoPao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2015

It was not a good way to start, but...

My family and I chose the Hotel (Pousada) to enjoy Beto Carrero World, celebrating my daughter´s birthday.

The hotel sold a room that said "Front Ocean Room" and we got a room that could not see the ocean, but only the swimming pool...

We called the manager and she could not do anything to help...

Positive points:
- VERY NICE SERVICE! Specially the waiter Adriano!
- VERY NICE FOOD!
- Great Breakfast.
- Nice pools;

Negative points:
- We got a room that wasn´t what was sold. Too much money for a hotel (Pousada) with only breakfast included;
- The room had a bathtub, but could not use because the water was dirty (dark), salty and smelly as the tap water. I had to ask the manager for bottles of mineral water, because my wife is pregnant and we were scare to use that water.
- We found an yogurt with a expire date;
- Too noisy. There were people at swimming pool, screaming all night long. Last time that I checked the time was 00:30 and nobody did anything;
- improper beach for swimming;
- recreation really poor;
- bugs (cockroach) in the room (see picture). Yes, It happened... :(

I´m still trying to understand if it´s a pousada for family, romantic or what...

Looks like nice for family and kids, but the recreation people has no creativity...

Room Tip: Don´t believe to pay for a ocean view room... Only the four "Presidential Rooms" have the ocean view, but it´s very noisy.
  • Stayed: January 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank lfocroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

Pour room was excellent, with plenty of space for my son to play with remaining energy after an entire day at Beto Carrero.
Restaurant is average to poor, but the service and attention were impeccable.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Rigotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PousadaPedradaIlha, Gerente at Pousada Pedra Da Ilha, responded to this reviewResponded 28 August 2014

Thank you.
We are happy with the comments. We always seek to improve our services.
See you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: October 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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