1: check in is strange and unorganised
2: bedroom is noisy from neighbours and restaurant below
3: the rooms are hardly cleaned properly was here 2 weeks for work and sheets got changed once.
4: electrics kept going off in our room
5: couldn't get room service after working all day and arriving late
6: didn't answer phone so we could get more towels and sort electrics
7: bathroom shower door didn't close and basin flooded along with toilet seat broken for over a week.
8: haven't changed dirty towels that were purposefully put on the floor to be changed
9: no fresh water just empty bottles after 2 days.
10: no mini fridge considering its the "suite"
11: needed a new key card didn't even ask for my name to get a new one just give me it.
12: balcony needed a good jet wash as it was dirty.
13: staff have no persoanilty
14: didn't replace coffee/tea etc and also left the coffee cup I used in the morning.
15: left balcony door open after "cleaning" when vaulbales are in the room
Good points.. finally.
2: full English is nice but that's pretty much it on the menu unless you like kippers.
3: acacia suite is a nice sized room
- Free Wifi
- Breakfast included