Arrived at this hotel on way out of Scotland in February, and when we arrived we couldn't get in the place. After strolling around Callander for an hour it was finally opened after 1pm. We were shown to our room by a friendly lady who told us we could have had the four poster room but the TV had been stolen by the last guests and so had pretty much anything that was not nailed down. We were also told that despite booking a table beforehand they di not do food in the Winter on Tuesdays! Anyway, the room we were showed to was on the top floor and as soon as we walked in we both regretted booking this place. The bed had a dip in the mattress supported by some wood on the floor, the toilet when flushed made a sound akin to a Spitfire engine starting up and overall it was very cramped. We both looked at each other, made our excuses and left leaving behind the deposit which, on reflection, was a wise move as we found a great hotel near Alnwick not far over the border.
- Official Description (provided by the hotel):
- The Crags Hotel is a small, family run Scottish Inn. It has a lively and very friendly public bar, excellent restaurant and recently refurbished rooms. All of the rooms have brand new and extremely comfortable beds and all are en-suite. ... more less
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