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Open today: 10:00 - 22:00
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Review Highlights
22/1/19

This is the best place you can go locally to paint quality pottery. Martin and Mary are brilliant... read more

Reviewed yesterday
Joannah B
,
Bournemouth, England, United Kingdom
Lovely place to relax

We are regular visitors and always find it friendly and relaxing with the very best deluxe hot... read more

Reviewed 23 November 2018
FarAway138708
via mobile
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All reviews a lovely relaxed atmosphere lovely coffee regular visitors all ages pottery plate paint kiln fired mug activity children chatting dorset
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Reviewed 10 April 2018 via mobile

After not visiting for an extended period of time, I had the opportunity to stop and do some painting. I absolutely loved it! Martin and Mary were great as always and the panninis just as tasty as before. See you soon again

Date of experience: April 2018
1  Thank Michele K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin P, Public Relations Manager at The Clay Studio, responded to this reviewResponded 11 April 2018

Good to see you again and we are looking forward to seeing some more stunning pieces. We are very proud of our paninis as they are made fresh to order and have plenty of filling.

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Reviewed 6 April 2018 via mobile

I visited The Clay Studio with my 11 year old sister and we both had an absolutely superb time. The members of staff were very friendly and accommodating to our needs. The process was explained to us once we were seated and we were told where to find everything we would need, which was very helpful as first time visitors. The hardest part was choosing what to paint as there is such a selection of wonderful pieces- there is truly something to suit everyone. It was very relaxing and we didn’t feel rushed at any point. We’d already eaten by the time we arrived so didn’t purchase food, however the food that was being served to other tables looked very tasty. We did have drinks though that were enjoyed. The prices were very reasonable and we had a fantastic afternoon. We cannot wait to make a return visit in the near future and would highly recommend this place to anyone looking for something fun to do in the area. Thanks to all that made our visit so enjoyable.

Date of experience: April 2018
1  Thank SunnySunbeams97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin P, Public Relations Manager at The Clay Studio, responded to this reviewResponded 7 April 2018

Many thanks for your review. We are very pleased that you had a good time and that our staff on the day were very helpful. We always emphasise not rushing as pottery painting does take time and patience to achieve decent results. We are always keen to ensure that you feel relaxed and unhurried so that you can achieve the maximum value, maximum achievement and maximum relaxation from your visit. Our food is very tasty as we prepare everything fresh to order. Try one of the paninis next time you visit.

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Reviewed 10 January 2018 via mobile

I wouldn’t recommend this place the person who was running this on the particular day we went in did not have very good customer service skills and I thought was quite rude with way he spoke to me and wasn’t very friendly I am local to Christchurch and I found it very disappointing to say the least

Date of experience: February 2017
1  Thank Samantha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin P, Public Relations Manager at The Clay Studio, responded to this reviewResponded 11 February 2018

We will not be commenting on this review as we know it to be fake.

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Reviewed 6 December 2017 via mobile

Out for lunch. Great menu and reasonable prices. Portions were generous so need for dessert! Comprehensive menu for all ages and appetites. Plenty of tables and piping hot food.

Date of experience: November 2017
1  Thank ElaineB370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin P, Public Relations Manager at The Clay Studio, responded to this reviewResponded 7 December 2017

Thank you for your review. This helps others to understand more about The Clay Studio. We are very pleased your enjoyed your meal with us. We take our food and beverages very seriously and we are keen to provide high quality, freshly-prepared food at good value prices.

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Reviewed 13 November 2017

Shame I have to leave this negative review but the The Clay Studio seem unwilling to help get an unfair parking charge dropped with their parking management company. The parking ticket I was issued clearly states the location as 'Clay Studio The Fountain' and I have receipt from the Clay Studio to prove we were there. Two other cars at the same time who were also parked the Clay Studio bays also received tickets! We have spent 100s of pounds going to The Clay Studio with our children over the years, we will now be going elsewhere. The clay studio should be asking evey customer where they have parked on arrival and issuing physical permits to display in window as per the small car park managment signs. If you visit and park in their car park don't be surprised to get a ticket!

Date of experience: October 2017
Thank Nigel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin P, Public Relations Manager at The Clay Studio, responded to this reviewResponded 14 November 2017

It is regrettable you are leaving a negative review about The Clay Studio when your grievance is actually with our landlord who contracts a parking management company to monitor the use of the car parking spaces in the private car park. This facility is available to the various businesses and residents of The Fountain (our building). The Clay Studio, residents and other business pay rent for each parking space, we rent four parking spaces from our landlord. This is a great amenity for our customers and is free of charge when visiting us. We do not reserve these and they are available on a first-come basis. Our car parking spaces are numbered 26 to 29 and are clearly signposted. We state on signage and on our website to park in only our marked spaces and to register your details on arrival so they can be logged into the parking management company’s database. Additionally, we regularly check with customers if they have parked correctly in the car park and on the day of your visit we went around periodically checking with customers.
The major problem is you parked in space 25 which belongs to a flat resident which is why you received a ticket. The parking management company rang us after you complained to them and we confirmed that you had visited the studio that day. We also supported your subsequent email complaint to them re-stating that you were a visitor on that day albeit not parked in one of our spaces. Unfortunately, we have no control over the private parking spot you left your vehicle in. We were able however, to get the charge removed for the other two parking tickets to which you refer to as they were parked legally in our spaces. None of our genuine customers parked in our spaces have ever had to pay a parking fine since the scheme was introduced. We have asked that your ticket be cancelled as it was a simple mistake. However, it would appear that the parking management company have not removed the fine. This is totally beyond our control. The Clay Studio cannot be held responsible when someone parks in a private parking space.
There are also three inexpensive public car parks within 100 yards - our regular customers appreciate that they have to use public car parks if our spaces are already taken.
We are disappointed you have left a negative review about our studio when you and your family have been regular visitors and enjoyed yourselves many times with us. In light of this perhaps you would like to revisit your comments on your enjoyment of The Clay Studio.

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