We were really looking forward to going on the inflatable session but we were arrived 30 minutes before the end of the session (our fault) the lady on reception offered a solution, why didn't we come back at 4:30pm and we can swim until 8pm if we wanted too, the wave machine and slide will all be open so kids would still have a good time. So we ore booked our tickets and paid then came back at 4:30pm, what a waste of time, the pool was half shut off as it was being used for training and lane swimming so our 12 yr old son asked if he could do some Lane swimming so we told him to go in the lane swimming section as the half of the pool we were in kids were playing and it would be better to go in the quiet section, he lifeguard blew his whistle and told him to get out as he wasn't 18!!! I mean what does that matter if he's not 18? We were watching him he wasn't messing about just swimming like the other people in there! I asked a lifeguard as did other people when the slide wasn't open and we were told there wasn't staff to man the slide and he would be going for his break soon and then he had to cover reception. We then asked another lifeguard he told us it wasn't on only in the fun session which is not what we were told, he was really lovely and said he would see what he could do and he did good he got the wave machine on twice and the slide opened twice also, I felt some of the lifeguards were above their stations doing pull ups on their viewing chairs and constantly blowing their whistle or swinging it around telling kids not to do this or that, just not an enjoyable time so won't be going back♀️.
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