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“Wonderful weekend”
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Review of West Soar

Sunny Soar Mill Cove
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Sunny Soar Mill Cove
West Soar Front
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Very good
21 reviews
Sunny Soar Mill Cove
West Soar Front
Living Room
Kitchen
Dining Room
Master Suite
2nd Double
Twin Room
Bunk Room
Top Single
Master Bath
Master Suite Balcony
Games Room
Crisp Spring Day
Sunset over the bay
Salcombe
West Soar
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Overview
Holiday Rental House -
5 Bedrooms, 3 Bathrooms, Sleeps 10
Salcombe, Devon, England

Reviews from our community

Very good - based on 21 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
christina...
Devon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful weekend”
Reviewed 7 April 2017 for a stay in March 2017
1
person found this review helpful

We had a wonderful weekend here, the house is well equipped for children, everything you need. Scones, jam and wine on arrival was a lovely touch. Very clean house, nice big soft towels. We ate at the restaurant which was wonderful. The swimming pool was lovely to visit. We all had a great time.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Apr 2017
You can never have enough Cream Teas! So glad you enjoyed West Soar and the restaurant at Soar Mill Cove Hotel. Lovely to meet your party
We hope to welcome you soon
Keith & Jenny
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
anna b
gloucester
1 review
“West soar”
Reviewed 2 October 2016 for a stay in October 2016

Had a fantastic weekend away with friends.
Enjoyed the use of the hot tub and hotel facilities.
A lovely walk to the cove,beautiful views and a trip to salcombe.
The house was clean,comfortable spacious and extremely well equipped with anything you could possibly need.
The home made scones with fresh cream,Jam and wine on arrival was a lovely touch.
I would highly recommend this to anyone wanting a quite escape to the countryside.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Oct 2016
Dear Anna, so glad you had such a special time at West Soar. Lovely to welcome you and hope to see you again
Keith and Jenny Makepeace
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ivybridge, United Kingdom
Reviewed 2 April 2016 for a stay in April 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Drinking a beer in the hot tub while counting the stars at night
Liked least: The walk back from the cove, but this was the dogs favourite
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
9 Apr 2016
Delighted you enjoyed West Soar and our rather special home by the seaside in the same way that we do. it always works so well for families and multi generational holidays. Look forward to welcoming you back next year I hope
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Mark C
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointing weekend away with friends - poor quality and not fit-for-purpose holiday let”
Reviewed 21 December 2015 for a stay in November 2015

As a group of close friends we booked the Private House at Soar Mill Cove for a weekend break. Advertised as sleeping 10 the house was perfect for 6 single friends who wanted to relax with a glass of wine, DVD, Hot Tub and a few hours spent reading overlooking the ocean.

Our weekend was spoilt from the start. We arrived at the property after a long drive south in hope of a quick cup of tea, whilst the owners did provide two bottles of wine and some scones there was no provision of any tea or coffee nor any basic kitchen items. Wine doesn’t make up for the lack of basic provisions and the other issues within the property...

The crockery in the kitchen was dirty - some with toast and butter still on them - clearly poor housekeeping / checking between guests.

The former family home of the hotel owners is clearly being used as a cash cow. There is a sign in the kitchen saying "We the owners now live next door and you are in our former family home” - this has clearly resulted in them not investing in their former house. The decor leaves a lot to be desired with large areas in need of attention.

The property is set on the top of a hill and is subject to the winds coming off the ocean. Whilst the views are stunning when the sun is out it is a shame that the windows of the property are dirty and don't fit properly. The double glazing was so poor the wind was blowing the curtains open and keeping most of us awake at night. The large picture window in the 'sun' room was so poorly fitted water was streaming in!!

As a result of the poorly fitted windows, some of us were sleeping in jumpers as the wind in the upper rooms (attic room especially) was blowing through the gaps in the glazing turning the rooms into ice boxes - this wasn't helped by the lack of heating controls in the property. The heating was set to turn off in the evening with no clear way of turning it back on.

A relaxing peaceful break this was not, unless you sleep next to a wind machine and are used the constant howl coming through the gaps in the glazing.

The Hot Tub was only for 2 people (3 max) and completely unsuitable for the size of property. It was installed on a slope and not levelled which meant it wasn't full of water. It was also not protected so with the Devon winds it was unusable (even though you have to pay for the privilege of not using it). Maybe they could spend the money on building a shed around the hot tub or a Gazebo with side panelling to make it user friendly all year round.

As a group of friends it is nice to sit together in the evenings, however, there isn't enough seating in the property and not enough in one area for everyone to sit comfortably. All the furniture is tired and most is thread bare in areas. To get enough seats in one area we had to move sofa's and arm chairs in order to be together.

Moving the furniture further showed how unclean the property was, whilst most areas had clear evidence of being hovered, the bedrooms had a significant amount of hair and the bathrooms are in dire need of some TLC.

My final views are this property is that it is not fit-for-purpose as a holiday let. It is a former family house that is in need of some urgent TLC. It is unclean, tired, not well maintained and not worth the money!!

Location Service
Visit was for: Leisure
Travelling group: Friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Dec 2015
Oh dear, Jenny and I are devastated that you seem not to have enjoyed your stay, despite that you mentioned none of this when staying with us. Of course if we and been told any of this, we could have rectified it then and there, as surely that is the reason for constructive criticism. We are always at hand and we have a full staff to show how the heating works, whether you want extra crockery or any question what so ever. It was incredibly windy when you were with us, winter by the seaside can be although we personally love the bracing winter weather cozied up indoors. It does seem that this has spoilt your stay and rather influenced a review that seems somewhat harsh. West Soar is now in its sixth year and we are working our way through a renovation program so that it is fresh for our 2016 guests. I don't think 6 years is a terribly long time but as West Soar is so special to me and Jenny we want to ensure it is beautiful for all guests.
Again I am sorry that West Soar was clearly not for you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tonyF2003
Chichester, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nicely located and presented family house by the sea”
Reviewed 22 November 2015 for a stay in June 2015

We had a memorable double family celebration here with 6 adults and three children.We were lucky with the weather but the games room/spacious house and the indoor pool provided back-up for that anyway
.Private from the hotel but easy access for tennis, swimming etc helped the overall relaxed ambience. Pleasant ,safe, grounds for the little ones.
We liked the 15 min stroll down to the bay but found ideal beaches nearby at Bantham and Salcombe. All beds comfortable and all facilities that you would expect in a family holiday house. We look forward to returning

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Space;privacy;proximity to hotel; sea view
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Nov 2015
Dear Tony and family
We are delighted your family and friends enjoyed West Soar and our rather special area. It's always great to see friends having time for each others company and I think West Soar offers a comfortable environment for such get together. Wishing you a Merry Christmas and a Happy New Year, from Keith and Jenny Makepeace
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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